Closed Bug 141949 Opened 22 years ago Closed 22 years ago

Installer crashes operating system

Categories

(SeaMonkey :: Installer, defect)

Product:
SeaMonkey
Component:
Installer
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME

People

(Reporter: alan, Assigned: dveditz)

Details

as above - this was the latest Windows 9x version. I can't give you any more 
info because the crash was so bad I had to switch the machine off...
Um, you could tell us what version of mozilla you were trying to install and
whether it's reproducable. Thank you for testing mozilla.
Comments from reporter per mail:

**********
Oh! - I'm sorry I thought I had - it's 1.0 Release Candidate 1 for Windows 
98/ME/NT/2000/XP.

The installer's called mozilla-win32-1.Orc1-installer.exe. 

When I try to run it I get one of three responses:

1.
Nothing appears to happen at all

2. I get a box with the following info:

MOZILLA-WIN32-1 caused an invalid page fault in
module KRNL386.EXE at 0002:000042aa.
Registers:
EAX=00004a5f CS=0167 EIP=000042aa EFLGS=00000246
EBX=c1880180 SS=5747 ESP=00008c60 EBP=00008c6c
ECX=0000fe7f DS=0187 ESI=00e59310 FS=0000
EDX=00000000 ES=0187 EDI=813b3000 GS=0000
Bytes at CS:EIP:
67 aa fe 46 ff e2 c6 eb 32 67 2b 44 1a 04 67 66 
Stack dump:
8c9000aa 89440000 804a00e5 79b18c86 8c900177 00000000 02580000 01420000 
fad00000 8cbe5500 01677e47 813b2a40 000000aa 00e58944 01425747 8cb8014a 

3.
I get the aforementioned box and Windoze locks up so tight that I have 
to power down the computer.

I hope thishelps - please let me know if there is anything else I can check 

out for you.

Regards,

alan
***********

Alan, could you please always respond via the bug's page:
http://bugzilla.mozilla.org/show_bug.cgi?id=141949
that's how bugzilla works. (It's not very intuitive in the beginning I must admit.)

I haven't heard of this problem with RC1 yet, it could be that the installer got
corrupted during the download. If you want to try a newer build, you can
download one from
ftp://ftp.mozilla.org/pub/mozilla/nightly/latest-1.0.0
I hope this helps.
unable to reproduce...
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
Have not seen this either and have done many Installs this week
Status: RESOLVED → VERIFIED
QA Contact: bugzilla → gbush
Product: Browser → Seamonkey
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