180005 - Updates to Bugzilla FAQ

Status: RESOLVED FIXED

(Bugzilla :: Documentation, defect, P3)

Description

[Dave Miller [:justdave]]

A.1.3. Where can I get commercial support for Bugzilla?
  should make reference to http://www.buzilla.org/consulting.html

A.1.4 Who uses Bugzilla?
  remove AtHome... they don't exist anymore, I think :)

A.1.5 Who maintains Bugzilla?
  my address is now [e-mail] :)

A.1.8 Why MySQL?
  support for both Postgres and Sybase is planned for 2.18.

A.2.3 multiple products
  the 55 group limit is gone.  It's now only limited to the number of unique
keys available in the database (smallint, or about 32 thousand)

A.2.5 attachment types
  Bugzilla will now autodetect the attachment mime-type based on what your web
browser thinks the file is when you upload it.

A.2.7 reporting
  The reporting system just got a complete overhaul.  I'm not sure what to
change here, but I know it can do a lot more than it used to.

A.2.11 import/export
  buglist.cgi now allows output in both RDF and CSV formats (CSV can be imported
into Excel).  There is a link at the bottom of the page for redisplaying the
page in CSV format.  For RDF you need to add &ctype=rdf on the end of the URL
(RDF is intended to only be machine readable, so it's assuming a program would
be accessing that URL)
  The report system now allows CSV output of several of the reports, as well.

A.2.12 translated/localized versions
  The answer to this is now Yes.  An up-to-date list of the known translations
can always be found at http://www.bugzilla.org/download.html in the "Localized
templates" section.

A.2.13 Can the user create and save reports...
  Yes. No.  Yes (sort of - CSV format can be read by Excel)

A.4.2 Need bugzilla to only send mail to me
  The name of the param is "newchangedmail"

A.5.1 Bugzilla with Oracle?
  RedHat Bugzilla has been updated to 2.17.1 and supports Postgres, not Oracle.
RedHat no longer supports the Oracle version.  Their Postgres code will be
getting merged with mozilla.org Bugzilla (so it will support both MySQL and
Postgres) within the next month.  The work we are doing towards getting Bugzilla
to work with Postgres and Sybase should make it much easier for someone else to
port it to Oracle later if they wanted to.

A.5.3 Modifying the database
  the "mysql" command-line shell is a bit easier to use than running everything
through mysqladmin.  Might not hurt to mention that instead.  There are various
GUI MySQL admin programs floating around now, too.  You can find several of them
for Windows and Mac by searching for "mysql" on versiontracker.com

A.5.4 Password error in mysql 3.23.(29/30)
  This entry is obsolete.  Bugzilla a) now requires a newer version of MySQL
than that, and b) no longer uses MySQL's crypt() function anyway (uses Perl's
instead)

A.5.5 Can't connect to MySQL
  You should add to this that if this solves their problem then they need to
redo their permissions for the user Bugzilla is connecting as within MySQL.

A.7.5 attachment names are .cgi
  In 2.17.1 you can now edit the filename, and filenames are suggested when you
download the attachment.

That's it for now...  :)

Comment 1

[Matthew Barnson]

Thanks much for filing this; the FAQ has long been in the worst need of updating :)

Comment 2

[Jacob Steenhagen]

Attachment: Patch

Comment 3

[Jacob Steenhagen]

-> me

Comment 4

[Jacob Steenhagen]

Attachment: Again w/spelling corrections

Comment 5

[Dave Miller [:justdave]]

a= justdave

Make sure you fix this:

+            There is also scripts included in the <filename>contrib/</filename>

before checking in.  (grammar).

Comment 6

[Jacob Steenhagen]

Checking in faq.sgml;
/cvsroot/mozilla/webtools/bugzilla/docs/sgml/faq.sgml,v  <--  faq.sgml
new revision: 1.11; previous revision: 1.10
done

Comment 7

[Tobias Burnus]

> Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi"> 
> http://bugzilla.mozilla.org/reports.cgi</ulink> for samples of what Bugzilla can 
> do in reporting and graphing.
Shouldn't one refer to
  http://bugzilla.mozilla.org/report.cgi
instead of
  http://bugzilla.mozilla.org/reports.cgi

Maybe one should still mention the XML export for bugs (besides the html/rdf/csv
export of buglists) as is was done in the old FAQ revision.

Comment 8

[Jacob Steenhagen]

I just changed the link to report.cgi.

The only occurance of xml.cgi in the above patch is on an added line.  It
doesn't go into much depth about it except to say that importxml.cgi is used to
import bugs based on the output from xml.cgi.