Closed Bug 207670 Opened 21 years ago Closed 21 years ago

Cannot launch 1.4rc1, crashes at *all* tries. Invalid page fault in module XPCOM.DLL (not caught by "talkback")

Categories

(SeaMonkey :: General, defect)

Product:
SeaMonkey
Component:
General
Version:
Other Branch
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 205277

People

(Reporter: stig, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030507
Build Identifier: http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.4rc1/mozilla-win32-1.4rc1-installer.exe

I cannot launch Mozilla 1.4rc1 at all. It crashes every time I try, including in
the end of the installation. Have tried to reboot, and tried to start Mail
instead of Browser. Nothing helps.

browser:

MOZILLA caused an invalid page fault in
module XPCOM.DLL at 0187:610f0769.
Registers:
EAX=4349656f CS=0187 EIP=610f0769 EFLGS=00010206
EBX=00000000 SS=018f ESP=0065f630 EBP=0065f654
ECX=00785dc4 DS=018f ESI=610f3b40 FS=4d97
EDX=317b0fff ES=018f EDI=00792340 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 00785880 610f3b40 00785da0 00000000 00000005 00785da8 80004002
0065faa8 610d7a7e 00785884 00785da0 00792580 00790910 610f6084 

MOZILLA caused an invalid page fault in
module XPCOM.DLL at 0187:610f0769.
Registers:
EAX=4349656f CS=0187 EIP=610f0769 EFLGS=00010206
EBX=00000000 SS=018f ESP=0065f630 EBP=0065f654
ECX=00785f34 DS=018f ESI=610f3b40 FS=29b7
EDX=317b0fff ES=018f EDI=00792340 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 007859f0 610f3b40 00785f10 00000000 00000005 00785f18 80004002
0065faa8 610d7a7e 007859f4 00785f10 00792580 00790910 610f6084 

MOZILLA caused an invalid page fault in
module XPCOM.DLL at 0187:610f0769.
Registers:
EAX=4349656f CS=0187 EIP=610f0769 EFLGS=00010206
EBX=00000000 SS=018f ESP=0065f630 EBP=0065f654
ECX=00785f34 DS=018f ESI=610f3b40 FS=2af7
EDX=317b0fff ES=018f EDI=00792340 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 00785a10 610f3b40 00785f10 00000000 00000005 00785f18 80004002
0065faa8 610d7a7e 00785a14 00785f10 00792580 00790910 610f6084 

mail:

MOZILLA caused an invalid page fault in
module XPCOM.DLL at 0187:610f0769.
Registers:
EAX=4349656f CS=0187 EIP=610f0769 EFLGS=00010206
EBX=00000000 SS=018f ESP=0065f630 EBP=0065f654
ECX=00785f34 DS=018f ESI=610f3b40 FS=1abf
EDX=317b0fff ES=018f EDI=00792340 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 007859f0 610f3b40 00785f10 00000000 00000005 00785f18 80004002
0065faa8 610d7a7e 007859f4 00785f10 00792580 00790910 610f6084 

Windows 98, AMD K6-II, 256MB RAM, lots of discspace.
I uninstalled Mozilla 1.3.1, rebooted, and installed 1.4rc1 in the same
directory. It's my useally procedure.


Reproducible: Always

Steps to Reproduce:
1. Just try to launch 1.4rc1 :-/
2.
3.

Actual Results:  
Invalid page fault in module XPCOM.DLL


Crash not caught by "the crash manager" (talkback)
Version: Trunk → Other Branch
More data- re-install of 1.4b after failure of 1.4rc1 also fails the same way;
reboot does not help.   Then  I did a complete uninstall of 1.4b, and reinstall -
this came up.  Then ran 1.4rc1 install, and it worked.

The major complication I know about in my environment that was uninstalled
by the removal was my redirection of various registry keys to a different
location.   I install my mozilla in d:\Program Files, and keep all my
profile data in d:\Documents and Settings instead of c:\documents and settings.
The working re-installed versions use c:\documents and settings.

After some fixups with about:config, things seem to work for me on rc1 now.

You must always install in a clean empty directory if you get problems and/or if
you had installed addons

-> wfm (works after clean install)
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
While you -should- install in clean directory, many people do not.
This is the first time it's broken for me as I've installed on top
of 0.9.5 on though 1.4.   It may need additional emphasis
in the release notes.

What is a "clean directory"? Do you have to completely (manually) delete every
little leftover from a previous installation or is a normal uninstall enough?
I did a normal uninstall (and reboot) before I installed rc1, and I think thats
the way I've been doing it since the relases was called milestone Mxx.

After uninstalling rc1 the normal way (no manual deleting) I reinstalled 1.3.1
again, and it works fine. Also if I was going to manually delete every leftover,
wouldn't I loose some settings or installed plugins?
I don't know how clean clean means - probably just the program files
directory is important.   When I did my uninstall/install, my data
from documents and settings was untouched, so the uninstall doesn't
clobber user profile data.


> I don't know how clean clean means - probably just
> the program files directory is important.

Doesn't the uninstall program do that ("Add/Remove programs")? As I said, I used
the uninstall program, and even did a reboot before installing 1.4rc1. As I also
said, that is the way I've been doing it for ages without problems.
Matti set this bug to "works for me" very quickly, without putting himself on
the CC-list to receive further comments. I hope its ok that I'm reopening the
bug. I don't really believe I have to do a *manual* cleanup when uninstalling.
Using the uninstall program should be enough?
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
This bug is a duplicate of bug 205277.
I just had the same problem. Un-installing mozilla and re-installing in the 
same directory did not work for me.

And I can confirm that many people do not install into a clean directory. :-)
It is very surprising to install RC and it crashes immediately ...

I guess it's also a duplicate of bug 203479.
Crashing for me in Windows 98 after. Went back to 1.3.1 all is fine. This is a
bug guys, not a feature!
I also had the crash on Win98. I uninstalled and removed the c:\program
files\mozilla.org dir, and now it works. But I'm getting very much blue screens
and mozilla hanging, I think i'm going back to 1.4b, it's much more stable :-)
Or means clean install delete the profiles dir too? I think that isn't funny for
keeping my mails...
Same here. Except with me it is Windows ME, fully updated. Which I suppose you
could call W98 3rd Ed. I started with a Clean install. Oddly, I just had 1.4b on
here a couple weeks ago from a Daily compile that worked great. Something has
changed in the couple of weeks since 1.4b to RC1 that caused this problem. I did
note that the file size of the older dll was larger than this new one. 476kb, I
think vs 455kb, if that helps.

*** This bug has been marked as a duplicate of 205277 ***
Status: NEW → RESOLVED
Closed: 21 years ago → 21 years ago
Resolution: --- → DUPLICATE
Product: Browser → Seamonkey
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