Open Bug 254930 Opened 20 years ago Updated 2 years ago

email address not correctly imported from Outlook when contacts stored in Exchange global address list

Categories

(Thunderbird :: Address Book, defect)

x86
Windows XP
defect

Tracking

(Not tracked)

People

(Reporter: tobias-mailings, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040626 Firefox/0.9.1

When importing an Outlook contact, the email address is usually properly
imported. However, in Outlook you can create contacts by using the Exchange
global address list and store an Exchange contact/mailbox information into
Outlook contacts. If you do that, Outlook seems to save an pointer to the
mailbox but saving the email address.

When importing contacts using the Thunderbird import function, these pointers to
mailboxes are not resolved into the default address. These contacts just show
for example the following pointer:

/o=ORG/ou=SITE/cn=Recipients/cn=msimons

Reproducible: Always
Steps to Reproduce:
1. make sure you have some Outlook contacts which you imported from the Exchange
Global Address list
2. go to address book, choose tools - import and import from outlook
3. check the email address of imported items

Actual Results:  
the contacts are imported into the address book, but the Outlook "Exchange
enabled contacts" are not properly resolved and you'll see the above pointer to
the Exchange mailbox

Expected Results:  
resolve mailbox pointer to default SMTP address of mailbox
Flags: blocking-aviary1.0?
Flags: blocking-aviary1.0?
restoring nomination.
Flags: blocking-aviary1.0?
would be nice to have, but won't make the 1.0 train, minusing. 
minusing this time, missed the dropdown.
Flags: blocking-aviary1.0? → blocking-aviary1.0-
Status: UNCONFIRMED → NEW
Ever confirmed: true
I will comment to say that I have just discovered this yesterday and it's annoying due to the randomness of the support for exchange as an LDAP server in TB.  I tried to save all the LDAP contacts in Exchange as Contacts in Outlook and then import them into TB but no dice.
QA Contact: address-book
Still unable to properly import Outlook 2003 messages. Sender and recipient addresses are imported as their display names rather than the email address (e.g., "Doe, John" instead of jdoe@foo.com). Nominating for 3.0 since this is a major migration problem.
Flags: blocking-thunderbird3?
wouldn't block 3, but nice to have.
Assignee: mscott → nobody
Flags: wanted-thunderbird3+
Flags: blocking-thunderbird3?
Flags: blocking-thunderbird3-
Not a primary focus for the thunderbird3 release unless someone steps up to do it; wanted- doesn't indicate we wouldn't accept patches.
Severity: major → normal
Flags: wanted-thunderbird3+ → wanted-thunderbird3-
Summary: email address not correctly imported from Outlook contacts with Exchange email address → email address not correctly imported from Outlook contacts with Exchange global address list and store an Exchange contact/mailbox information into Outlook contacts
Wow. I can't make out what that summary means. It seems much more complicated than saying "Messages imported from Outlook have no email addresses"
Sorry about that. Should be clearer now (also that it's just the special case).
Summary: email address not correctly imported from Outlook contacts with Exchange global address list and store an Exchange contact/mailbox information into Outlook contacts → email address not correctly imported from Outlook when contacts stored in Exchange global address list
Severity: normal → S3
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