Infrastructure & Operations Graveyard

Old, retired Infrastructure & Operations components.

Select a component to see open bugs in that component:

Account Requests

Any LDAP, mail, etc. accounts that are handled by Server Ops: e.g. LDAP password resets, LDAP SSH key changes, issues with Zimbra logins, etc. Note that requests for new CVS, SVN, Hg, bzr, etc. accounts, or level increases for existing Hg accounts, should be filed under the Product,"Repository Account Requests" component.

AVOps: Conference Rooms

Vidyo endpoints, Crestron, Extron, ClearOne and all other room equipment.

AVOps: Vidyo

Vidyo Server issues, maintenance plans and feature requests.


Component closed to new bugs, file future bugs under Release Engineering::Firefox-CI Administration

Community IT: Infrastructure

Creation, Deletion or Modification of any instances with any of Community IT providers. (more info).

Community IT: Others

Requests that don't fit in any subcategories (more info).

Etherpad Migration

Issues and pad requests

Infrastructure: IRC

Bugs related to Mozilla's IRC network

Infrastructure: Zimbra

Issues regarding Zimbra back end maintenance or issues escalated from Desktop Support only. For user-facing issues please file a ticket in Service Now.


Network administration bugs (firewall and routing issues)

NetOps: DC ACL Request

This component is for requests to modify or permit new flows through the firewall or network access control lists.

NetOps: DC Carrier

Data center carrier installs, upgrades, outages, etc

NetOps: DC Other

All other data center bugs not related to ACLs, port configurations, or carriers

NetOps: DC Port Configurations

Data center port configurations

NetOps: Office ACL Requests

Office firewall flows and ACL requests

NetOps: Office Carrier

Office carrier installs, upgrades, outages, etc

NetOps: Office Other

All other office related bugs not related to ACLs, wireless, or carriers

NetOps: Office Wireless

Office wireless

NetOps: Other

Internal outage tracking and bugs without a more suitable component

NetOps: Projects

NetOps projects

RelOps: Roller

Bugs and enhancements directly related to the Relops Hardware Controller infrastructure and software. Source Code


Desktop/Laptop/Printer/Phone issues in the Mozilla offices

WebOps: Community Platform

SUMO, MDN, Input, and related projects.

WebOps: Engagement

Community Engagement projects, like Affiliates, Firefox Flicks, Mozilla Reps, etc.

WebOps: Inventory

Development and operations bugs relating to

WebOps: Labs

Labs infrastructure requests.

WebOps: Other

Requests to sync or otherwise update existing Mozilla websites. Requests pertaining to the server-side operation of Mozilla websites.

WebOps: Product Delivery

Any apps directly related to installing or updating key products - typically Bedrock, AUS, Bouncer, FTP, and associated CDN properties.

WebOps: Socorro

The Socorro app.