Bugzilla

(In reply to Kelimutu [:kiki] from comment #113)
> (In reply to Anje from comment #111)
> > david is not the only one - I'm a helper on the Thunderbird Support Forum and I'm not receiving anything posted by persons responding.
> > It also makes you wonder if any of the responses I made to questions are being received because there are plenty of questions I've reponded to but no one is responding in return.
> 
> That must've been difficult for you and everyone here. Ryan is looking into the situation. In the meantime, I can only recommend looking into the list of answered threads by going to your profile and click on the number of answers, and review each thread manually. I understand it's a tedious work, but idk if we have other alternatives as well. ):

Problem is much bigger - people ask a question looking for help - they are not getting emails.  Someone who did respond was asked if they received email and  the answer is no - they decided to logon to Mozilla account profile and locate the question they had asked to see if there was anything posted.

So at this moment it looks like no one is getting any emails from the Thunderbird Support Forum.  It's not just those who offer help, it relates to everyone using the forum asking for help as well.

(In reply to Kelimutu [:kiki] from comment #113)
> (In reply to Anje from comment #111)
> > david is not the only one - I'm a helper on the Thunderbird Support Forum and I'm not receiving anything posted by persons responding.
> > It also makes you wonder if any of the responses I made to questions are being received because there are plenty of questions I've reponded to but no one is responding in return.
> 
> That must've been difficult for you and everyone here. Ryan is looking into the situation. In the meantime, I can only recommend looking into the list of answered threads by going to your profile and click on the number of answers, and review each thread manually. I understand it's a tedious work, but idk if we have other alternatives as well. ):

Problem is much bigger - people ask a question looking for help - they are not getting emails.  Someone who did respond was asked if they received email and  the answer is no - they decided to logon to Mozilla account profile and locate the question they had asked to see if there was anything posted.
Anothre user said "Toad-Hall, I did do everything you suggested without ever realizing you had responded on the 6th. "

So at this moment it looks like no one is getting any emails from the Thunderbird Support Forum.  It's not just those who offer help, it relates to everyone using the forum asking for help as well.

The last email I received is dated 06/02/2025 12:49AM (uk time) - on your forum I believe it says Feb 5, 2025, 4:49:44 PM

(In reply to Kelimutu [:kiki] from comment #113)
> (In reply to Anje from comment #111)
> > david is not the only one - I'm a helper on the Thunderbird Support Forum and I'm not receiving anything posted by persons responding.
> > It also makes you wonder if any of the responses I made to questions are being received because there are plenty of questions I've reponded to but no one is responding in return.
> 
> That must've been difficult for you and everyone here. Ryan is looking into the situation. In the meantime, I can only recommend looking into the list of answered threads by going to your profile and click on the number of answers, and review each thread manually. I understand it's a tedious work, but idk if we have other alternatives as well. ):

I'm also doing a Manual check, but I'm discovering people are not reponding to anything I'm answering which is highly unusual.

Problem is much bigger - people ask a question looking for help - they are not getting emails either.  Someone who did respond was asked if they received email and  the answer is no - they decided to logon to Mozilla account profile and locate the question they had asked to see if there was anything posted.
Another user said "Toad-Hall, I did do everything you suggested without ever realizing you had responded on the 6th. "

So at this moment it looks like no one is getting any emails from the Thunderbird Support Forum.  It's not just those who offer help, it relates to everyone using the forum asking for help as well.

The last email I received is dated 06/02/2025 12:49AM (uk time) - on your forum I believe it says Feb 5, 2025, 4:49:44 PM

(In reply to Kelimutu [:kiki] from comment #113)
> (In reply to Anje from comment #111)
> > david is not the only one - I'm a helper on the Thunderbird Support Forum and I'm not receiving anything posted by persons responding.
> > It also makes you wonder if any of the responses I made to questions are being received because there are plenty of questions I've reponded to but no one is responding in return.
> 
> That must've been difficult for you and everyone here. Ryan is looking into the situation. In the meantime, I can only recommend looking into the list of answered threads by going to your profile and click on the number of answers, and review each thread manually. I understand it's a tedious work, but idk if we have other alternatives as well. ):

I'm also doing a Manual check, but I'm discovering people are not reponding to anything I'm answering which is highly unusual.

Problem is much bigger - people ask a question looking for help - they are not getting emails either.  Someone who did respond was asked if they received email and  the answer is no - they decided to logon to Mozilla account profile and locate the question they had asked to see if there was anything posted.
Another user said "Toad-Hall, I did do everything you suggested without ever realizing you had responded on the 6th. "

So at this moment it looks like no one is getting any emails from the Thunderbird Support Forum.  It's not just those who offer help, it relates to everyone using the forum asking for help as well.

The last email I received is dated 06/02/2025 12:49AM (uk time) - on your forum I believe it says Feb 5, 2025, 4:49:44 PM

That means nothing is working - no emails for anyone using the forum for over 10 days.