Bug 1353221 Comment 6 Edit History

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I had my Outlook account set to "mark as deleted" and was trying to clean up some old test emails I had there. Each time I selected a bunch of emails and deleted them the strike-through appeared and then went away. I thought it was a bug in TB causing this but saw that the messages were getting auto-expunged as soon as they are marked \deleted. Then I remembered this bug.

A while back I also received an email from a user experimenting with this feature on an o365 account and ended up loosing a bunch of emails since they weren't aware that the auto expunge would occur. So this can be a problem for some users they might just try it to see when it does.

Maybe this should be handled in Account Manager so when an outlook.com or gmail.com server is configured, this option is disabled. However, for only gmail, you can disabled it at the webmail site so the message isn't expunged when you mark it with \deleted flag.

So, to keep flexibility, I'm suggesting just a change in the wording of the server setting "Just mark it as deleted" to read something like:
``` Just mark it as deleted. Warning: Some servers do an immediate removal```.

This should provide sufficient caution to users that this non-default option might cause problems without mentioning specific servers or the somewhat technical term "expunge". Also, it needs to be short so it doesn't wrap.
I had my Outlook account set to "Just mark as deleted" and was trying to clean up some old test emails I had there. Each time I selected a bunch of emails and deleted them the strike-through appeared and then quickly went away. I thought it was a bug in TB causing this but saw that the messages were getting auto-expunged as soon as they were marked \deleted. Then I remembered this bug.

A while back I also received an email from a user experimenting with this feature on an o365 account and ended up loosing a bunch of emails since they weren't aware that the auto expunge would occur. So this can be a problem for users that might just want to see what "mark as deleted" does.

Maybe this could be handled in Account Manager so when an outlook.com or gmail.com server is configured, this option is disabled. However, for only gmail, you can disabled it at the webmail site so the message isn't expunged when you mark it with \deleted flag.

So, to keep flexibility, I'm suggesting just a change in the wording of the server setting "Just mark it as deleted" to read something like:
``` Just mark it as deleted. Warning: Some servers do an immediate removal```.

This should provide sufficient caution to users that this non-default option might cause problems without mentioning specific servers or the somewhat technical term "expunge". Also, it needs to be short so it doesn't wrap.

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