Bug 1523590 Comment 11 Edit History

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Thanks for your comment Francesco. By the way, I'm sorry for closing this as resolved. I meant to just add my comment, so I'll re-open this.

(In reply to Francesco Lodolo [:flod] from comment #10)
> (In reply to Ryan Johnson (:rjohnson) from comment #9)
> > Francesco, do you know of any Firefox locale that SUMO doesn't currently gracefully handle within in-product links?
> 
> AFAIK, there are cases where the locale is reported as `und` (bug 1537704), and these still seem to fail
> https://support.allizom.org/und/products/firefox
> 
> The approach in https://github.com/mozilla/kitsune/pull/5439 might not be scalable. For example, we add new locales from time to time (e.g. `tg` in 113): is there automation warning SUMO when that happens?

No, but we could add one, or perhaps if we generalize SUMO's locale fallback mechanism for in-product links we won't need to.

> Would it be possible to look at the accept-languages header instead, when the current mechanism fails? For example, `fur` and `sc`  would have `it`, without SUMO making a call on what locale they should fall back to (and some users might have a different preference).

Good point. I think we (SUMO) should generalize the locale fallback mechanism for in-product links, because as you noted, what we've had for years now is too manual. Yes, we could fall back based on the `Accept-Language` header.
Thanks for your comment Francesco. By the way, I'm sorry for closing this as resolved. I meant to just add my comment, so I'll re-open this.

(In reply to Francesco Lodolo [:flod] from comment #10)
> (In reply to Ryan Johnson (:rjohnson) from comment #9)
> > Francesco, do you know of any Firefox locale that SUMO doesn't currently gracefully handle within in-product links?
> 
> AFAIK, there are cases where the locale is reported as `und` (bug 1537704), and these still seem to fail
> https://support.allizom.org/und/products/firefox
> 
> The approach in https://github.com/mozilla/kitsune/pull/5439 might not be scalable. For example, we add new locales from time to time (e.g. `tg` in 113): is there automation warning SUMO when that happens?

No, but we could add one, or perhaps if we generalize SUMO's locale fallback mechanism for in-product links we won't need to.

> Would it be possible to look at the accept-languages header instead, when the current mechanism fails? For example, `fur` and `sc`  would have `it`, without SUMO making a call on what locale they should fall back to (and some users might have a different preference).

Good point. I think we (SUMO) should generalize the locale fallback mechanism for in-product links, because as you noted, what we've had for years now is too manual. Yes, we could fall back based on the `Accept-Language` header. I'll add an issue in our GitHub repo to track this. Thanks!

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