Bug 1544336 Comment 4 Edit History

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Unfortunately, there is rationalate behind our opacity. It is done deliberately to achieve full COPPA compilance.

https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions

> If you choose to block children under 13 on your general audience site or service, you should take care to design your age screen in a manner that does not encourage children to falsify their ages to gain access to your site or service.  Ask age information in a neutral manner at the point at which you invite visitors to provide personal information or to create a user ID.

This precludes us from asking the question more directly. Most site will ask for the exact birth date. We felt that simply asking for their age was easier and less invasive.

We treat all services the same because we are not allowed to even keep the email address of an underage user, so we do not differentiate between Sync, Monitor, etc.
Unfortunately, there is rationalate behind our opacity. It is done deliberately to achieve full COPPA compliance.

https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions

> If you choose to block children under 13 on your general audience site or service, you should take care to design your age screen in a manner that does not encourage children to falsify their ages to gain access to your site or service.  Ask age information in a neutral manner at the point at which you invite visitors to provide personal information or to create a user ID.

This precludes us from asking the question more directly. Most site will ask for the exact birth date. We felt that simply asking for their age was easier and less invasive.

We treat all services the same because we are not allowed to even keep the email address of an underage user, so we do not differentiate between Sync, Monitor, etc.

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