:wbeard discovered that certain Kaspersky antivirus products (as reported in `environment.system.sec.antivirus`; see bug 1418131) are associated with poor takeup of the `hotfix-update-xpi-intermediate@mozilla.com` extension pushed out by Normandy to address the addon intermediate certificate expiration (bug 1548973). The symptoms are that client_ids that "should have" received the hotfix (i.e. have at least 10 minutes of session time after 8am PT Sat May 4) have never sent a `main` ping listing `hotfix-update-xpi-intermediate@mozilla.com` in `environment.addons.activeAddons`. Affected products have uptake rates below 20%. Uptake rates are above 90% for many popular products. Affected: Kaspersky Internet Security Kaspersky Total Security Kaspersky Free Kaspersky Anti-Virus Kaspersky Security Cloud Kaspersky Small Office Security Not affected: Kaspersky Endpoint Security 10 for Windows Kaspersky Endpoint Security for Windows A table broken out by all antivirus products: https://dbc-caf9527b-e073.cloud.databricks.com/#notebook/113658/dashboard/113775
Bug 1549624 Comment 0 Edit History
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:wbeard discovered that certain Kaspersky antivirus products (as reported in `environment.system.sec.antivirus`; see bug 1418131) are associated with poor takeup of the `hotfix-update-xpi-intermediate@mozilla.com` extension pushed out by Normandy to address the addon intermediate certificate expiration (bug 1548973). The symptoms are that client_ids that "should have" received the hotfix (i.e. have at least 10 minutes of session time after 8am PT Sat May 4) have never sent a `main` ping listing `hotfix-update-xpi-intermediate@mozilla.com` in `environment.addons.activeAddons`. Affected products have uptake rates below 20%. Uptake rates are above 90% for many popular products. Affected: Kaspersky Internet Security Kaspersky Total Security Kaspersky Free Kaspersky Anti-Virus Kaspersky Security Cloud Kaspersky Small Office Security カスペルスキー インターネット セキュリティ Not affected: Kaspersky Endpoint Security 10 for Windows Kaspersky Endpoint Security for Windows A table broken out by all antivirus products: https://dbc-caf9527b-e073.cloud.databricks.com/#notebook/113658/dashboard/113775