The admin I had contact with replied back to me. He said he wholeheartedly agrees with: > That's precisely what the admin does not want. That's the old hack. It's a band-aid, because older TB could not do better. > The admin who created this file contacted me specifically asking how to avoid that. The discussion with him lead to the solution in bug 1518155. > Many on-premise Exchange servers have that same problem, because it seems the standard configuration for Exchange to use the > Windows login, not the email address. So, he disabled the config.xml now. He added: The item "MANUELL_BEARBEITEN: IHRE_MEDMA_ID@medma.ad.uni-heidelberg.de" was a workaround, but not a solution, because many users do not exactly understand, was they are supposed to do at this point. First, only one language can be used, and second, many users do not understand YOUR_MEDMA_ID. :-( In the log, I can see that some users need 2 or 3 attempts to get the correct setting. Many users have no technical affinity and are completely overwhelmed and contact IT support. Mail out of the box is something else.
Bug 1599029 Comment 33 Edit History
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The mentioned admin replied back to me. He said he wholeheartedly agrees with: > That's precisely what the admin does not want. That's the old hack. It's a band-aid, because older TB could not do better. > The admin who created this file contacted me specifically asking how to avoid that. The discussion with him lead to the solution in bug 1518155. > Many on-premise Exchange servers have that same problem, because it seems the standard configuration for Exchange to use the > Windows login, not the email address. So, he disabled the config.xml now. He added: The item "MANUELL_BEARBEITEN: IHRE_MEDMA_ID@medma.ad.uni-heidelberg.de" was a workaround, but not a solution, because many users do not exactly understand, was they are supposed to do at this point. First, only one language can be used, and second, many users do not understand YOUR_MEDMA_ID. :-( In the log, I can see that some users need 2 or 3 attempts to get the correct setting. Many users have no technical affinity and are completely overwhelmed and contact IT support. Mail out of the box is something else.
The mentioned admin replied back to me. He said he wholeheartedly agrees with comment 19: > That's precisely what the admin does not want. That's the old hack. It's a band-aid, because older TB could not do better. > The admin who created this file contacted me specifically asking how to avoid that. The discussion with him lead to the solution in bug 1518155. > Many on-premise Exchange servers have that same problem, because it seems the standard configuration for Exchange to use the > Windows login, not the email address. So, he disabled the config.xml now. He added: The item "MANUELL_BEARBEITEN: IHRE_MEDMA_ID@medma.ad.uni-heidelberg.de" was a workaround, but not a solution, because many users do not exactly understand, was they are supposed to do at this point. First, only one language can be used, and second, many users do not understand YOUR_MEDMA_ID. :-( In the log, I can see that some users need 2 or 3 attempts to get the correct setting. Many users have no technical affinity and are completely overwhelmed and contact IT support. Mail out of the box is something else.
The mentioned admin replied back to me. He said he wholeheartedly agrees with comment 19: > That's precisely what the admin does not want. That's the old hack. It's a band-aid, because older TB could not do better. > The admin who created this file contacted me specifically asking how to avoid that. The discussion with him lead to the solution in bug 1518155. > Many on-premise Exchange servers have that same problem, because it seems the standard configuration for Exchange to use the > Windows login, not the email address. So, he disabled the config.xml now. He added: The item "MANUELL_BEARBEITEN: IHRE_MEDMA_ID@medma.ad.uni-heidelberg.de" was a workaround, but not a solution, because many users do not exactly understand what they are supposed to do at this point. First, only one language can be used, and second, many users do not understand YOUR_MEDMA_ID. :-( In the log, I can see that some users need 2 or 3 attempts to get the correct setting. Many users have no technical affinity and are completely overwhelmed and contact IT support. Mail out of the box is something else.