Bug 1712018 Comment 0 Edit History

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When people are running Salesforce on a browser with third-party cookie checking enabled, Salesforce displays this error message:

**We can't display this page because your browser blocks cross-domain cookies. Try again with a different supported browser.** 

I filed Bug #1710703 to request that someone from Mozilla reach out to Salesforce to get them to change this error message to something more useful, that tells the user about cross-domain cookie settings, and points them to a page like
https://help.salesforce.com/articleView?id=sf.pages_browser_security_settings.htm&type=5

If this error message becomes more prevalent, we might want to send a communication to CAs about it.
When people are running Salesforce on a browser with third-party cookie checking enabled, Salesforce displays this error message:

**We can't display this page because your browser blocks cross-domain cookies. Try again with a different supported browser.** 

If you run into this error in the CCADB there is no need to change  browsers. Making one of the following changes should resolve the error in your browser:
* Add the servers *.salesforce.com, *.force.com, and *.visualforce.com to your browser's cookies exception list 
* Configure P3P for your browser
* Change your browser settings to allow third-party cookies

Reference: https://help.salesforce.com/articleView?id=sf.pages_browser_security_settings.htm&type=5

We should check that Lightning has the correct Cookies settings
* Test in browsers that are blocking third-party cookies
* Salesforce recommendations regarding cookies (SameSite=None; Secure): https://releasenotes.docs.salesforce.com/en-us/spring20/release-notes/rn_general_chrome_samesite.htm

Related: Bug #1620104

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