Bug 1751289 Comment 0 Edit History

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Steps to reproduce:

Thunderbird 64-bit where gmail account with OAUTH2 online and NVDA (for example version 2021.3) running. Disconnect your network connection (may also require to set check new email period short enough). Dialog asking your gmail account's password should appear (of course network connection is needed to proceed). With NVDA you cannot be sure if focus is in the field where you should enter password or should you press tab key at first. Supposing you should proceed to next phase where I think you should press Next, then enter password again, but only information NVDA can provide is "unknown" when you tab around or sometimes prompt to enter your account's password. Using NVDA's object browsing you can find URL which refers to account login (URL changes depending on the step of authentication process).

Situation is similar in next steps. URL gives some information but not enough because you cannot know the content of current dialog.


Actual results:

It is practically impossible to go through the process with NVDA.


Expected results:

Something has happened somewhere - earlier screenreaders were able to read the content (maybe it required some tab pressess at first but then it was possible to read the content). I encountered this problems first time in 14th of december 2021. Then I succeeded with incoming mail server (NVDA found necessary information), but for outgoing mail it could not find it (I also tested then with Jaws 2021, but not the latest updates with no success). Yesterday I encountered the same problem again, but this time NVDA provided almost no information as described above.

I think it would be good if some others could also try this.
Steps to reproduce:

1. Thunderbird 64-bit where gmail account with OAUTH2 online and NVDA (for example version 2021.3) running.
2. Disconnect your network connection (may also require to set check new email period short enough). 
3. Dialog asking your gmail account's password should appear (of course network connection is needed to proceed). 
4. With NVDA you cannot be sure if focus is in the field where you should enter password or should you press tab key at first. Supposing you should proceed to next phase where I think you should press Next, then enter password again, but only information NVDA can provide is "unknown" when you tab around or sometimes prompt to enter your account's password. Using NVDA's object browsing you can find URL which refers to account login (URL changes depending on the step of authentication process).

Situation is similar in next steps. URL gives some information but not enough because you cannot know the content of current dialog.


Actual results:

It is practically impossible to go through the process with NVDA.


Expected results:

Something has happened somewhere - earlier screenreaders were able to read the content (maybe it required some tab pressess at first but then it was possible to read the content). I encountered this problems first time in 14th of december 2021. Then I succeeded with incoming mail server (NVDA found necessary information), but for outgoing mail it could not find it (I also tested then with Jaws 2021, but not the latest updates with no success). Yesterday I encountered the same problem again, but this time NVDA provided almost no information as described above.

I think it would be good if some others could also try this.

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