Bugzilla

The crash rate was suggesting something good might have happened, so I checked this again, and the news is good indeed! Around the time of comment 9, Topaz OFD had warned us that they had fixed the issue thanks to the info from comment 5, but that propagation to clients would however take some time, because their clients each have their own release schedules. I can now confirm that the setup tool from Banco do Brasil installs `wslbdhm64.dll` version 1.1.1.34, a version for which we have so far received no crashes. This suggests that the issue was correctly identified in comment 5, and that Topaz OFD has successfully patched it. So I'm closing this bug.

If as a user you are impacted by this crash, you should be able to block `wslbdhm64.dll` by [following this guide](https://support.mozilla.org/en-US/kb/identify-problems-third-party-modules-firefox-windows) to prevent crashes. However, doing this should prevent you from engaging in online banking activities with Firefox while the DLL is blocked, so please make sure to unblock the DLL before doing things related to banking. At any point, you can check your version of the DLL by navigating to `about:third-party`. The problem should be fixed once your bank uses version 1.1.1.34 or higher of the DLL.

The crash rate was suggesting something good might have happened, so I checked this again, and the news is good indeed! Around the time of comment 9, Topaz OFD had warned us that they had fixed the issue thanks to the info from comment 5, but that propagation to clients would however take some time, because their clients each have their own release schedules. I can now confirm that the setup tool from Banco do Brasil installs `wslbdhm64.dll` version 1.1.1.34, a version for which we have so far received no crashes. This suggests that the issue was correctly identified in comment 5, and that Topaz OFD has successfully patched it. So I'm closing this bug. Note that Itau still installs version 1.1.1.24 which will continue to crash.

If as a user you are impacted by this crash, you should be able to block `wslbdhm64.dll` by [following this guide](https://support.mozilla.org/en-US/kb/identify-problems-third-party-modules-firefox-windows) to prevent crashes. However, doing this should prevent you from engaging in online banking activities with Firefox while the DLL is blocked, so please make sure to unblock the DLL before doing things related to banking. At any point, you can check your version of the DLL by navigating to `about:third-party`. The problem should be fixed once your bank uses version 1.1.1.34 or higher of the DLL.

The crash rate was suggesting something good might have happened, so I checked this again, and the news is good indeed! Around the time of comment 9, Topaz OFD had warned us that they had fixed the issue thanks to the info from comment 5, but that propagation to clients would however take some time, because their clients each have their own release schedules. I can now confirm that the setup tool from Banco do Brasil installs `wslbdhm64.dll` version 1.1.1.34, a version for which we have so far received no crashes. This suggests that the issue was correctly identified in comment 5, and that Topaz OFD has successfully patched it. So I'm closing this bug. Note that the setup tool from Itau still installs version 1.1.1.24 which will continue to crash.

If as a user you are impacted by this crash, you should be able to block `wslbdhm64.dll` by [following this guide](https://support.mozilla.org/en-US/kb/identify-problems-third-party-modules-firefox-windows) to prevent crashes. However, doing this should prevent you from engaging in online banking activities with Firefox while the DLL is blocked, so please make sure to unblock the DLL before doing things related to banking. At any point, you can check your version of the DLL by navigating to `about:third-party`. The problem should be fixed once your bank uses version 1.1.1.34 or higher of the DLL.