Bug 1818299 Comment 0 Edit History

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# Fullscreen research surface

To reduce bias in our Viewpoint survey responses, we want to make absolutely sure that users who are targeted to take the survey at least *see* it. Right now, because it's 'obscured' in the homepage, we can't be sure that targeted users see it - which means that we're biasing towards users who actively engage with the homepage (a demographic that is significantly different in usage patterns from our overall demographic - in other words, a lot of Firefox users never even look at the homepage).

This research surface is pretty straightforward: a fullscreen card (like the new Onboarding cards), but without an "x" icon to close. Two buttons - one for taking the survey, one for skipping. Telemetry for the impression, the positive button, and the negative button. When the experiment triggers it, the card should show up as the very first thing the user sees in their next session. (Definition of "session" is flexible here - implement that in whatever way is easiest).

Note: the survey should *not* be triggered by users looking at custom tabs; it should only appear if they open the actual Firefox app (a lot of custom tab use would be from a different app, where the user is in the middle of a flow and doesn't actually realize they're looking at Firefox).

The survey needs to be controlled through an experiment, similar to our existing Viewpoint survey infrastructure (which appears on the homepage). We *might* also want to be able to customize the contents of the screen with Nimbus Messaging, but that might be negotiable for an MVP version - please check with Product before setting off to do that. The most important thing is just getting the survey in front of more users, and being able to evaluate the resulting behaviors more carefully.
# Fullscreen research surface

To reduce bias in our Viewpoint survey responses, we want to make absolutely sure that users who are targeted to take the survey at least *see* it. Right now, because it's 'obscured' in the homepage, we can't be sure that targeted users see it - which means that we're biasing towards users who actively engage with the homepage (a demographic that is significantly different in usage patterns from our overall demographic - in other words, a lot of Firefox users never even look at the homepage).

This research surface is pretty straightforward: a fullscreen card (like the new Onboarding cards), but without an "x" icon to close. Two buttons - one for taking the survey, one for skipping. Telemetry for the impression, the positive button, and the negative button. When the experiment triggers it, the card should show up as the very first thing the user sees in their next session. (Definition of "session" is flexible here - implement that in whatever way is easiest).

Note: the survey should *not* be triggered by users looking at custom tabs; it should only appear if they open the actual Firefox app (a lot of custom tab use would be from a different app, where the user is in the middle of a flow and doesn't actually realize they're looking at Firefox).

The survey needs to be controlled through an experiment, similar to our existing Viewpoint survey infrastructure (which appears on the homepage). We *might* also want to be able to customize the contents of the screen with Nimbus Messaging, but that might be negotiable for an MVP version - please check with Product before setting off to do that. The most important thing is just getting the survey in front of more users, and being able to evaluate the resulting behaviors more carefully.

* [Product brief](https://docs.google.com/document/d/1rdBR2IxJMv7w_D16K1er6gwb3EIxZpn3qhBIpO-HkPw/edit)
# Fullscreen research surface

To reduce bias in our Viewpoint survey responses, we want to make absolutely sure that users who are targeted to take the survey at least *see* it. Right now, because it's 'obscured' in the homepage, we can't be sure that targeted users see it - which means that we're biasing towards users who actively engage with the homepage (a demographic that is significantly different in usage patterns from our overall demographic - in other words, a lot of Firefox users never even look at the homepage).

This research surface is pretty straightforward: a fullscreen card (like the new Onboarding cards), but without an "x" icon to close. Two buttons - one for taking the survey, one for skipping. Telemetry for the impression, the positive button, and the negative button. When the experiment triggers it, the card should show up as the very first thing the user sees in their next session. (Definition of "session" is flexible here - implement that in whatever way is easiest).

Note: the survey should *not* be triggered by users looking at custom tabs; it should only appear if they open the actual Firefox app (a lot of custom tab use would be from a different app, where the user is in the middle of a flow and doesn't actually realize they're looking at Firefox).

The survey needs to be controlled through an experiment, similar to our existing Viewpoint survey infrastructure (which appears on the homepage). We *might* also want to be able to customize the contents of the screen with Nimbus Messaging, but that might be negotiable for an MVP version - please check with Product before setting off to do that. The most important thing is just getting the survey in front of more users, and being able to evaluate the resulting behaviors more carefully.

* [Product brief](https://docs.google.com/document/d/1rdBR2IxJMv7w_D16K1er6gwb3EIxZpn3qhBIpO-HkPw/edit)
* [iOS epic](https://mozilla-hub.atlassian.net/browse/FXIOS-4453) - Android engineer should stay connected with iOS team, & ideally do a cross-platform product/UX review once ready

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