Bugzilla

(In reply to Dimas from comment #31)
Buf! Since last update 128.13 ESR the "Print using system dialog" (enabled via UseSystemPrintDialog policy) workaround brings more problems than solutions. Now, when you select the printer (any printer, not only thermal) and click on "Print" button, nothing happens. 

Sorry about that -- we're aware of an issue like that (bug 1980356), which specifically happens when printing *PDF files in particular*, and specifically when the print is initiated by clicking the "print" icon at the top-right of the PDF-viewer interface.  (If you're aware of other ways to trigger the issue, please let us know, ideally in a new bug report or over on bug 1980356.)

The current workaround is to use Ctrl+P (or Cmd+P on macOS) to initiate the print; or select the Print menu-item in Firefox's hamburger-menu.  We're looking into the bug and will post more details on bug 1980356 when we've got a fix.

(In reply to Dimas from comment #31)
> Buf! Since last update 128.13 ESR the "Print using system dialog" (enabled via UseSystemPrintDialog policy) workaround brings more problems than solutions. Now, when you select the printer (any printer, not only thermal) and click on "Print" button, nothing happens. 

Sorry about that -- we're aware of an issue like that in 128.13 ESR (bug 1980356), which specifically happens when printing *PDF files in particular*, and specifically when the print is initiated by clicking the "print" icon at the top-right of the PDF-viewer interface.  (If you're aware of other ways to trigger the issue, please let us know, ideally in a new bug report or over on bug 1980356.)

The current workaround is to use Ctrl+P (or Cmd+P on macOS) to initiate the print; or select the Print menu-item in Firefox's hamburger-menu.  We're looking into the bug and will post more details on bug 1980356 when we've got a fix.

(In reply to Dimas from comment #31)
> Buf! Since last update 128.13 ESR the "Print using system dialog" (enabled via UseSystemPrintDialog policy) workaround brings more problems than solutions. Now, when you select the printer (any printer, not only thermal) and click on "Print" button, nothing happens. 

Sorry about that -- we're aware of an issue like that in 128.13 ESR (bug 1980356), which specifically happens when printing *PDF files in particular*, and specifically when the print is initiated by clicking the "print" icon/button *at the top-right of the PDF-viewer interface*.  (If you're aware of other ways to trigger the issue, please let us know, ideally in a new bug report or over on bug 1980356.)

The current workaround is to use Ctrl+P (or Cmd+P on macOS) to initiate the print; or select the Print menu-item in Firefox's hamburger-menu.  We're looking into the bug and will post more details on bug 1980356 when we've got a fix.