Bug 1837863 Comment 14 Edit History

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(FYI: I have concluded my investigation and deleted the profile that you had shared)

According to your profile:

- You were already using RoboForm 8.5.9.9 since at least the May 5, 2023 (with Firefox 112) until Jun 10, 2023 (Firefox 113).
  (source: files in `datareporting/`; version information confirmed with `addonStartup.json.lz4`, `extensions.json` and `extensions/rf-firefox@siber.com.xpi`)
- RoboForm was first installed on Dec 18, 2017.
  (source: `extensions.json`)
- RoboForm file was probably last updated on Nov 4, 2019. This seems plausible, as the add-on was published on AMO on Jul 18, 2019.
  (source: `extensions.json` and `extensions/rf-firefox@siber.com.xpi`)
- The only mention of "7.9.31.1" is that `rf-chrome-nm-host.exe` version 7.9.31.1 was detected as `a11y.instantiators`, last seen on May 3, 2023 (Firefox 113).
  (source: `datareporting/`)
- Auto-updates are disabled for this add-on.
  (source: `extensions.json`)


> it updated my Portable Roboform (version 7.9.31.1) extension to the latest version from Roboform.

This is incorrect. Your Firefox profile never had version 7.9.31.1, only 8.5.9.9.

> It still upgraded my Portable Roboform extension with the latest version before I reconnected my PC to the network. It does appear that the latest Roboform extension is listed as being available in the pending extension updates list before I begin the Firefox 114 upgrade, so the new Roboform extension is probably coming from there.

This is very unexpected. Your Firefox profile did not have any traces of updates. I can think of the following potential reasons:

- you were not actually disconnected from the internet
- when you restored your backup, you merged the backup with the existing files instead of replacing the profile directory entirely.

To pinpoint the issue, could you follow the following steps:

1. Quit Firefox.
2. Restore the Firefox profile from your backup.
3. Create a file called `user.js` in your profile directory, with the following content:
  ```
  user_pref("extensions.logging.enabled", true);
  ```
4. Start Firefox
5. Open the Browser Console (Ctrl-Shift-J)
6. Right-click in the console to open the context menu, and click the "Save all Messages to File" menu item.
7. Quit Firefox.

Share the following files with me:

- console-export-(timestamp).txt, e.g. `console-export-2023-6-16_23-22-48.txt`
- from the profile directory:
  - `addons.json`
  - `addonStartup.json.lz4`
  - `extensions.json`
  - `extensions/rf-firefox@siber.com.xpi` (or the whole `extensions/` directory, there is no sensitive data there)
(FYI: I have concluded my investigation and deleted the profile that you had shared)

According to your profile:

- You were already using RoboForm 8.5.9.9 since at least the May 5, 2023 (with Firefox 112) until Jun 10, 2023 (Firefox 113).
  (source: files in `datareporting/`; version information confirmed with `addonStartup.json.lz4`, `extensions.json` and `extensions/rf-firefox@siber.com.xpi`)
- RoboForm was first installed on Dec 18, 2017.
  (source: `extensions.json`)
- RoboForm file was probably last updated on Nov 4, 2019. This seems plausible, as the add-on was published on AMO on Jul 18, 2019.
  (source: `extensions.json` and `extensions/rf-firefox@siber.com.xpi`)
- The only mention of "7.9.31.1" is that `rf-chrome-nm-host.exe` version 7.9.31.1 was detected as `a11y.instantiators`, last seen on May 3, 2023 (Firefox 113).
  (source: `datareporting/`)
- Auto-updates are disabled for this add-on.
  (source: `extensions.json`)


> it updated my Portable Roboform (version 7.9.31.1) extension to the latest version from Roboform.

This is incorrect. Your Firefox profile never had version 7.9.31.1, only 8.5.9.9.

> It still upgraded my Portable Roboform extension with the latest version before I reconnected my PC to the network. It does appear that the latest Roboform extension is listed as being available in the pending extension updates list before I begin the Firefox 114 upgrade, so the new Roboform extension is probably coming from there.

This is very unexpected. Your Firefox profile did not have any traces of updates. I can think of the following potential reasons:

- you were not actually disconnected from the internet
- when you restored your backup, you merged the backup with the existing files instead of replacing the profile directory entirely.

To pinpoint the issue, could you follow the following steps:

1. Quit Firefox.
2. Restore the Firefox profile from your backup.
3. Create a file called `user.js` in your profile directory, with the following content:
  ```
  user_pref("extensions.logging.enabled", true);
  ```
4. Start Firefox
5. Open the Browser Console (Ctrl-Shift-J)
6. Right-click in the console to open the context menu, and click the "Save all Messages to File" menu item.
7. Quit Firefox.
8. Optional cleanup: delete the `user.js` file.

Share the following files with me:

- console-export-(timestamp).txt, e.g. `console-export-2023-6-16_23-22-48.txt`
- from the profile directory:
  - `addons.json`
  - `addonStartup.json.lz4`
  - `extensions.json`
  - `extensions/rf-firefox@siber.com.xpi` (or the whole `extensions/` directory, there is no sensitive data there)

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