Bug 1852814 Comment 5 Edit History

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Original comment by
on 
You mention this is an IMAP mail account, so evcerything is on server.
Have you tried removing and reinstalling the account.?

- Access Account Settings
- select outlook account name
- click on 'Account Actions'
- select 'REmove account'
- Exit Thunderbird
- Wait a few moments for backfround processes to complete.
- Start thunderbird.
- Create New > Existing mail account.
Revision 1 by
on 
You mention this is an IMAP mail account, so everything is on server.
Profile was imported - so this account has not been created as new.
Have you tried removing and reinstalling the account.?

- Access Account Settings
- select outlook account name
- click on 'Account Actions'
- select 'REmove account'
- Exit Thunderbird
- Wait a few moments for backfround processes to complete.
- Start thunderbird.
- Create New > Existing mail account.

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