The shopping sidebar currently says... ``` Unreliable reviews removed ``` ...under its adjusted rating. I **think** that statement implicitly means "...when generating this Adjusted rating". But that's not at all clear right now, and it feels like the abbreviated wording may be over-promising. It sounds like maybe we've literally removed them from the page that we're showing to the user -- but I don't think we have? In particular: - "Unreliable reviews removed" sounds like we've potentially updated the rating count that's shown in the page alongside the star rating. So, a user might misinterpret Amazon's `50 ratings` in a product's rating-badge to mean "There are 50 ratings **that Firefox judges to be reliable**, since Firefox clearly says it has removed the unreliable reviews". - "Unreliable reviews removed" sounds a lot like we're saying we've removed the text of these reviews from the product's review-page -- so the user might feel like they can freely read through product-reviews, and trust that the ones they're seeing are legitimate. Perhaps we should reword this to avoid confusion & over-promising?
Bug 1852830 Comment 0 Edit History
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The shopping sidebar currently says... ``` Unreliable reviews removed ``` ...under its adjusted rating. I **think** that statement implicitly means "...when generating this Adjusted rating". But that's not at all clear right now, and it feels like the abbreviated wording may be over-promising. Users may interpret it to mean that we've literally removed the unreliable ratings from the page that we're showing to the user -- but I don't think we have? In particular: - "Unreliable reviews removed" sounds like we've potentially updated the rating count that's shown in the page alongside the star rating. So, a user might misinterpret Amazon's `50 ratings` in a product's rating-badge to mean "There are 50 ratings **that Firefox judges to be reliable**, since Firefox clearly says it has removed the unreliable reviews". - "Unreliable reviews removed" sounds a lot like we're saying we've removed the text of these reviews from the product's review-page -- so the user might feel like they can freely read through product-reviews, and trust that the ones they're seeing are legitimate. Perhaps we should reword this to avoid confusion & over-promising?
The shopping sidebar currently says... ``` Unreliable reviews removed ``` ...under its adjusted rating. I **think** that statement implicitly means "...when generating this Adjusted rating". But that's not at all clear right now, and it feels like the abbreviated wording may be over-promising. Users may interpret it to mean that we've literally removed the unreliable ratings from the page that we're showing to the user -- but I don't think we have? In particular: - "Unreliable reviews removed" sounds like we've potentially updated the rating count that's shown in the page alongside the star rating. So, a user might misinterpret Amazon's `50 ratings` in a product's rating-badge to mean "There are 50 ratings **that Firefox judges to be reliable**, since Firefox clearly says it has removed the unreliable reviews". - "Unreliable reviews removed" sounds a lot like we're saying we've removed the text of these reviews from the display of the product's reviews -- so the user might feel like they can freely read through product-reviews, and trust that the ones they're seeing are legitimate. Perhaps we should reword this to avoid confusion & over-promising?