Bug 1872849 Comment 35 Edit History

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Original comment by
on 
(In reply to dquiros from comment #34)
> why did you assume its a network drive?

I've seen more than a few support tickets of the years I've been helping users when the user reveals their profile is not on a physical disk but on some manner of networked that it is having odd issues. As soon as they move their profile to a physical disk or use something like Thunderbird Portable is all seems to clear up. Would you be able to try with TB Portable and see if your issues persist? Is having your profile on a local disk not an options for you due to drive size constraints?
Revision 1 by
on 
(In reply to dquiros from comment #34)
> why did you assume its a network drive?

I've seen more than a few support tickets over the years I've been helping users when the user reveals their profile is not on a physical disk but on some manner of networked that it is having odd issues. As soon as they move their profile to a physical disk or use something like Thunderbird Portable is all seems to clear up. Would you be able to try with TB Portable and see if your issues persist? Is having your profile on a local disk not an options for you due to drive size constraints?
Revision 2 by
on 
(In reply to dquiros from comment #34)
> why did you assume its a network drive?

I've seen more than a few support tickets over the years I've been helping users when the user reveals their profile is not on a physical disk but on some manner of networked drive that it is having odd issues. As soon as they move their profile to a physical disk or use something like Thunderbird Portable is all seems to clear up. Would you be able to try with TB Portable and see if your issues persist? Is having your profile on a local disk not an options for you due to drive size constraints?
Revision 3 by
on 
(In reply to dquiros from comment #34)
> why did you assume its a network drive?

I've seen more than a few support tickets over the years that I've been helping users when the user reveals that their profile is not on a physical disk but on some manner of networked drive and is having odd issues. As soon as they move their profile to a physical disk or use something like Thunderbird Portable, it all seems to clear up. Would you be able to try with TB Portable and see if your issues persist? Is having your profile on a local disk not an options for you due to drive size constraints?

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