The name field is:
Bug 1897164 Comment 2 Edit History
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The name field is: <input type="text" name="names" autocomplete="customer-name" placeholder="John Doe" required="" class="input input--card " value=""> The name attribute is 'names' which doesn't match any of our rules. The autocomplete attribute has a value of 'customer-name' which isn't a valid value. So we would need to determine what rule to add. This issue affects a number of Kenyan web sites that use a similar payment form: 1897196 and 1897199.