Bug 1900486 Comment 0 Edit History

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STEPS TO REPLICATE
1) You will need to use Review Checker by going to an Amazon, Best Buy, or Walmart PDP
2) Opt in when you see the opt-in screen by hitting "Yes, try it" 
3) You'll need to fill out the Satisfaction microsurvey, which is triggered by being at least on your 2nd session and having already visited 5 PDPs that have available Fakespot Reviews Analyses on them. You can also simulate this experience by manually setting these preferences in about:config while testing: 

browser.shopping.experience2023.survey.enabled must be true (experiment does this)
browser.shopping.experience2023.survey.optedInTime must be 24 hours ago (try 1696550403)
browser.shopping.experience2023.survey.hasSeen must be false
browser.shopping.experience2023.survey.pdpVisits must be 5
browser.shopping.experience2023.optedIn must be 1 

4) Complete the Satisfaction Microsurvey - you should be asked 2 questions, then you'll see a green confirmation message. 
5) Hit "Turn off Review Checker" to disable the feature 
6) Navigate to another PDP 
7) Manually turn on Review Checker again from the Shopping Icon 

EXPECTED: 
- Review Checker should work as expected, you should be able to see an opt-in screen telling you about using the Review Checker

ACTUAL RESULTS 
- See a blank Review Checker sidebar with only "Thank you for the feedback" in green, or if you dismissed that, then you should only see a blank screen in that sidebar where there normally would be content, with Review Checker as a title
STEPS TO REPLICATE
1) You will need to use Review Checker by going to an Amazon, Best Buy, or Walmart PDP
2) Opt in when you see the opt-in screen by hitting "Yes, try it" 
3) You'll need to fill out the Satisfaction microsurvey, which is triggered by being at least on your 2nd session and having already visited 5 PDPs that have available Fakespot Reviews Analyses on them. You can also simulate this experience by manually setting these preferences in about:config while testing: 

browser.shopping.experience2023.survey.enabled must be true (experiment does this)
browser.shopping.experience2023.survey.optedInTime must be 24 hours ago (try 1696550403)
browser.shopping.experience2023.survey.hasSeen must be false
browser.shopping.experience2023.survey.pdpVisits must be 5
browser.shopping.experience2023.optedIn must be 1 

4) Complete the Satisfaction Microsurvey - you should be asked 2 questions, then you'll see a green confirmation message. 
5) Hit "Turn off Review Checker" to disable the feature (at any point after having filled out the survey)
6) Navigate to another PDP 
7) Manually turn on Review Checker again from the Shopping Icon 

EXPECTED: 
- Review Checker should work as expected, you should be able to see an opt-in screen telling you about using the Review Checker

ACTUAL RESULTS 
- See a blank Review Checker sidebar with only "Thank you for the feedback" in green, or if you dismissed that, then you should only see a blank screen in that sidebar where there normally would be content, with Review Checker as a title

ADDITIONAL NOTES
- The blank screen doesn't seem to happen if you hit X, the Shopping icon, or turn off Auto-Open to temporarily close out the Review Checker. It seems to only happen after you fill out the Microsurvey, and, at any point after filling out the Microsurvey, disable the Review Checker feature by clicking "Turn off Review Checker"

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