Bug 1940810 Comment 0 Edit History

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Starting Jan 8, a #1 crash for version **128.5.2 only** affecting roughly 7k users, all with BitDefender
* https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=atcuf32.dll%20%7C%20mozilla%3A%3Aipc%3A%3AMessagePumpForNonMainThreads%3A%3ARun&date=%3E%3D2024-07-09T17%3A23%3A00.000Z&date=%3C2025-01-09T17%3A23%3A00.000Z#graphs

Unclear that we can do anything about this, or should (so far only 7k users).

Crash report: https://crash-stats.mozilla.org/report/index/82e871d5-0479-422f-9ee1-c0d3c0250109

Reason:
```
EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE
```

Top 10 frames:
```
0  ntdll.dll  RtlFailFast2
1  ntdll.dll  RtlpHandleInvalidUserCallTarget
2  ntdll.dll  RtlDispatchException
3  ntdll.dll  KiUserExceptionDispatcher
4  ?  @0x3c6beb7f
5  atcuf32.dll  atcuf32.dll@0x2757c
6  atcuf32.dll  atcuf32.dll@0x2034d
7  atcuf32.dll  atcuf32.dll@0x8d027
8  atcuf32.dll  atcuf32.dll@0x28e32
9  atcuf32.dll  atcuf32.dll@0x28c9e
```
Starting Jan 8, a #1 crash for version **128.5.2 only** affecting roughly 7k users, all with BitDefender
* https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=atcuf32.dll%20%7C%20mozilla%3A%3Aipc%3A%3AMessagePumpForNonMainThreads%3A%3ARun&date=%3E%3D2024-07-09T17%3A23%3A00.000Z&date=%3C2025-01-09T17%3A23%3A00.000Z#graphs

Unclear that we can do anything about this, or should (so far only 7k users).

Crash report: https://crash-stats.mozilla.org/report/index/82e871d5-0479-422f-9ee1-c0d3c0250109

Reason:
```
EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE
```

Top 10 frames:
```
0  ntdll.dll  RtlFailFast2
1  ntdll.dll  RtlpHandleInvalidUserCallTarget
2  ntdll.dll  RtlDispatchException
3  ntdll.dll  KiUserExceptionDispatcher
4  ?  @0x3c6beb7f
5  atcuf32.dll  atcuf32.dll@0x2757c
6  atcuf32.dll  atcuf32.dll@0x2034d
7  atcuf32.dll  atcuf32.dll@0x8d027
8  atcuf32.dll  atcuf32.dll@0x28e32
9  atcuf32.dll  atcuf32.dll@0x28c9e
10  None	@0x0515002c		frame_pointer
11  xul.dll	winapi::um::bits::IBackgroundCopyManager::GetJob(winapi::shared::guiddef::GUID*, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/winapi/src/um/bits.rs:274	inlined
11  xul.dll	bits::impl$0::get_job_by_guid::closure$0(bits::impl$0::get_job_by_guid::closure_env$0, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/comedy/src/com.rs:364	inlined
11  xul.dll	comedy::com::get(bits::impl$0::get_job_by_guid::closure_env$0)	third_party/rust/comedy/src/com.rs:320	inlined
11  xul.dll	bits::BackgroundCopyManager::get_job_by_guid(guid_win::Guid*)	toolkit/components/bitsdownload/bits_client/bits/src/lib.rs:181	inlined
11  xul.dll	bits_client::in_process::impl$2::get_status::closure$1(bits_client::in_process::impl$2::get_status::closure_env$1*)	toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:469	inlined
11  xul.dll	bits_client::in_process::InProcessMonitor::get_status(unsigned int)	toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:468	inlined
11  xul.dll	enum2$<bits_client::BitsMonitorClient>::get_status(unsigned int)	toolkit/components/bitsdownload/bits_client/src/lib.rs:255	inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::try_run()	toolkit/components/bitsdownload/src/bits_interface/monitor.rs:177	inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::run()	toolkit/components/bitsdownload/src/bits_interface/monitor.rs:152	inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::Run()	xpcom/rust/xpcom/src/method.rs:202	inlined
11  xul.dll	bitsdownload::bits_interface::monitor::impl$1::allocate::Run(xpcom::interfaces::idl::nsIRunnable*)	toolkit/components/bitsdownload/src/bits_interface/monitor.rs:96	frame_pointer
12  xul.dll	nsThread::ProcessNextEvent(bool, bool*)	xpcom/threads/nsThread.cpp:1198	cfi
```
Starting Jan 8, a #1 crash for version **128.5.2 only** affecting roughly 7k users, all with BitDefender
* https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=atcuf32.dll%20%7C%20mozilla%3A%3Aipc%3A%3AMessagePumpForNonMainThreads%3A%3ARun&date=%3E%3D2024-07-09T17%3A23%3A00.000Z&date=%3C2025-01-09T17%3A23%3A00.000Z#graphs

Unclear that we can do anything about this, or should (so far only 7k users).

Crash report: https://crash-stats.mozilla.org/report/index/82e871d5-0479-422f-9ee1-c0d3c0250109

Reason:
```
EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE
```

Top 10 frames:
```
0  ntdll.dll  RtlFailFast2
1  ntdll.dll  RtlpHandleInvalidUserCallTarget
2  ntdll.dll  RtlDispatchException
3  ntdll.dll  KiUserExceptionDispatcher
4  ?  @0x3c6beb7f
5  atcuf32.dll  atcuf32.dll@0x2757c
6  atcuf32.dll  atcuf32.dll@0x2034d
7  atcuf32.dll  atcuf32.dll@0x8d027
8  atcuf32.dll  atcuf32.dll@0x28e32
9  atcuf32.dll  atcuf32.dll@0x28c9e
10  None	@0x0515002c	  frame_pointer
11  xul.dll	winapi::um::bits::IBackgroundCopyManager::GetJob(winapi::shared::guiddef::GUID*, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/winapi/src/um/bits.rs:274  inlined
11  xul.dll	bits::impl$0::get_job_by_guid::closure$0(bits::impl$0::get_job_by_guid::closure_env$0, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/comedy/src/com.rs:364  inlined
11  xul.dll	comedy::com::get(bits::impl$0::get_job_by_guid::closure_env$0)  third_party/rust/comedy/src/com.rs:320  inlined
11  xul.dll	bits::BackgroundCopyManager::get_job_by_guid(guid_win::Guid*)  toolkit/components/bitsdownload/bits_client/bits/src/lib.rs:181  inlined
11  xul.dll	bits_client::in_process::impl$2::get_status::closure$1(bits_client::in_process::impl$2::get_status::closure_env$1*)	toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:469  inlined
11  xul.dll	bits_client::in_process::InProcessMonitor::get_status(unsigned int)  toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:468  inlined
11  xul.dll	enum2$<bits_client::BitsMonitorClient>::get_status(unsigned int)  toolkit/components/bitsdownload/bits_client/src/lib.rs:255  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::try_run()  toolkit/components/bitsdownload/src/bits_interface/monitor.rs:177  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::run()	toolkit/components/bitsdownload/src/bits_interface/monitor.rs:152  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::Run()  /rust/xpcom/src/method.rs:202  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::impl$1::allocate::Run(xpcom::interfaces::idl::nsIRunnable*)  toolkit/components/bitsdownload/src/bits_interface/monitor.rs:96  frame_pointer
12  xul.dllFAST_FAIL_GUARD_ICALL_CHECK_FAILURE  nsThread::ProcessNextEvent(bool, bool*)  xpcom/threads/nsThread.cpp:1198  cfi
```
Starting Jan 8, a #1 crash for version **128.5.2 only** affecting roughly 7k users, all with BitDefender
* https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=atcuf32.dll%20%7C%20mozilla%3A%3Aipc%3A%3AMessagePumpForNonMainThreads%3A%3ARun&date=%3E%3D2024-07-09T17%3A23%3A00.000Z&date=%3C2025-01-09T17%3A23%3A00.000Z#graphs

Unclear that we can do anything about this, or should (so far only 7k users).

Crash report: https://crash-stats.mozilla.org/report/index/82e871d5-0479-422f-9ee1-c0d3c0250109

Reason:
```
EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE
```

Top 10 frames:
```
0  ntdll.dll  RtlFailFast2
1  ntdll.dll  RtlpHandleInvalidUserCallTarget
2  ntdll.dll  RtlDispatchException
3  ntdll.dll  KiUserExceptionDispatcher
4  ?  @0x3c6beb7f
5  atcuf32.dll  atcuf32.dll@0x2757c
6  atcuf32.dll  atcuf32.dll@0x2034d
7  atcuf32.dll  atcuf32.dll@0x8d027
8  atcuf32.dll  atcuf32.dll@0x28e32
9  atcuf32.dll  atcuf32.dll@0x28c9e
10  None	@0x0515002c	  frame_pointer
11  xul.dll	winapi::um::bits::IBackgroundCopyManager::GetJob(winapi::shared::guiddef::GUID*, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/winapi/src/um/bits.rs:274  inlined
11  xul.dll	bits::impl$0::get_job_by_guid::closure$0(bits::impl$0::get_job_by_guid::closure_env$0, winapi::um::bits::IBackgroundCopyJob**)	third_party/rust/comedy/src/com.rs:364  inlined
11  xul.dll	comedy::com::get(bits::impl$0::get_job_by_guid::closure_env$0)  third_party/rust/comedy/src/com.rs:320  inlined
11  xul.dll	bits::BackgroundCopyManager::get_job_by_guid(guid_win::Guid*)  toolkit/components/bitsdownload/bits_client/bits/src/lib.rs:181  inlined
11  xul.dll	bits_client::in_process::impl$2::get_status::closure$1(bits_client::in_process::impl$2::get_status::closure_env$1*)	toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:469  inlined
11  xul.dll	bits_client::in_process::InProcessMonitor::get_status(unsigned int)  toolkit/components/bitsdownload/bits_client/src/in_process/mod.rs:468  inlined
11  xul.dll	enum2$<bits_client::BitsMonitorClient>::get_status(unsigned int)  toolkit/components/bitsdownload/bits_client/src/lib.rs:255  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::try_run()  toolkit/components/bitsdownload/src/bits_interface/monitor.rs:177  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::run()	toolkit/components/bitsdownload/src/bits_interface/monitor.rs:152  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::MonitorRunnable::Run()  /rust/xpcom/src/method.rs:202  inlined
11  xul.dll	bitsdownload::bits_interface::monitor::impl$1::allocate::Run(xpcom::interfaces::idl::nsIRunnable*)  toolkit/components/bitsdownload/src/bits_interface/monitor.rs:96  frame_pointer
12  xul.dll nsThread::ProcessNextEvent(bool, bool*)  xpcom/threads/nsThread.cpp:1198  cfi
```

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