Bugzilla

(In reply to Toby Pilling [:tobyp] from comment #53)
> As a more robust fix to this situation, we are in the process of enabling Oauth for att.net as suggested by Matt in comment 47
> 
> Unfortunately we've hit an edge case that is a bit trickier to solve, so we're going to land the fix and tackle the issue at another time, documenting clearly what to do to avoid the problem for now.
> 
> Roland, once this patch lands, we will have the ability for an att.net account to be set up via Oauth - starting with Daily then eventually working it's way to ESR. If users take advantage of this option, they may run into a problem if they:
> 
> 1.) first set up an att.net (or currently.com) account using Oauth
> 2.) then try to set up a yahoo.com or myyahoo.com account using Oauth
> 
> The Yahoo Oauth system uses cookies and it seems to remember the att.net Oauth URL so if you try to add a yahoo.com account after an att.net account, it will not work.
> 
> To avoid this problem, a user can set the pref `mailnews.oauth.usePrivateBrowser` to true which will avoid the cookie issue and then both accounts can be set up.
> 
> I'm hoping that some of our documentation can be updated to reflect this - perhaps a callout for users who have both an att.net and a yahoo.com account to advise they simply set the pref to true.

i should be able to document something Toby :-) 
Added comment 53 to our github SUMO KB issue: https://github.com/thunderbird/knowledgebase-issues/issues/96#issuecomment-3308515712

(In reply to Toby Pilling [:tobyp] from comment #53)
> As a more robust fix to this situation, we are in the process of enabling Oauth for att.net as suggested by Matt in comment 47
> 
> Unfortunately we've hit an edge case that is a bit trickier to solve, so we're going to land the fix and tackle the issue at another time, documenting clearly what to do to avoid the problem for now.
> 
> Roland, once this patch lands, we will have the ability for an att.net account to be set up via Oauth - starting with Daily then eventually working it's way to ESR. If users take advantage of this option, they may run into a problem if they:
> 
> 1.) first set up an att.net (or currently.com) account using Oauth
> 2.) then try to set up a yahoo.com or myyahoo.com account using Oauth
> 
> The Yahoo Oauth system uses cookies and it seems to remember the att.net Oauth URL so if you try to add a yahoo.com account after an att.net account, it will not work.
> 
> To avoid this problem, a user can set the pref `mailnews.oauth.usePrivateBrowser` to true which will avoid the cookie issue and then both accounts can be set up.
> 
> I'm hoping that some of our documentation can be updated to reflect this - perhaps a callout for users who have both an att.net and a yahoo.com account to advise they simply set the pref to true.

i should be able to document something Toby :-) 
Added comment 53 to our github SUMO KB issue: [NEW ARTICLE: Thunderbird and ATT fka AT&T (using Yahoo's email backend) #96(]https://github.com/thunderbird/knowledgebase-issues/issues/96#issuecomment-3308515712)

(In reply to Toby Pilling [:tobyp] from comment #53)
> As a more robust fix to this situation, we are in the process of enabling Oauth for att.net as suggested by Matt in comment 47
> 
> Unfortunately we've hit an edge case that is a bit trickier to solve, so we're going to land the fix and tackle the issue at another time, documenting clearly what to do to avoid the problem for now.
> 
> Roland, once this patch lands, we will have the ability for an att.net account to be set up via Oauth - starting with Daily then eventually working it's way to ESR. If users take advantage of this option, they may run into a problem if they:
> 
> 1.) first set up an att.net (or currently.com) account using Oauth
> 2.) then try to set up a yahoo.com or myyahoo.com account using Oauth
> 
> The Yahoo Oauth system uses cookies and it seems to remember the att.net Oauth URL so if you try to add a yahoo.com account after an att.net account, it will not work.
> 
> To avoid this problem, a user can set the pref `mailnews.oauth.usePrivateBrowser` to true which will avoid the cookie issue and then both accounts can be set up.
> 
> I'm hoping that some of our documentation can be updated to reflect this - perhaps a callout for users who have both an att.net and a yahoo.com account to advise they simply set the pref to true.

i should be able to document something Toby :-) 
Added comment 53 to our github SUMO KB issue: [NEW ARTICLE: Thunderbird and ATT fka AT&T (using Yahoo's email backend) #96](https://github.com/thunderbird/knowledgebase-issues/issues/96#issuecomment-3308515712)