Bugzilla

**Found in**

   [stage console>user page](https://stage.fx-enterprise.nonprod.webservices.mozgcp.net/users/1358aac4-ea5c-4079-8535-31b410d50e31)

 **Affected environment**

   Staging

 **Tested platforms**

   All platforms: macOS Tahoe 26.3, Win 11, Ubuntu 24.0

 **Preconditions**
 Admin access to stage console. 
 Make sure there is only 1 device listed in User's profile> Devices & browsers. 

**Steps to reproduce**

1. Navigate to a different user than admin, in User>Devices & browsers 
2. Click Force Sign out and observe the results in console and in client.

**Expected result**
OS device and browser session is terminated in console and no removed from the Devices & browsers section.
User is logged out from their firefox instance (no windows remain open)

**Actual result**
Client:
Force Sign out does not actually sign out:
- a user on another device 
- the admin user on another device
- the admin user from the very same session they are logged in with the console

**Console**
When a user signs out or is forced to sign out with no remaining sessions, the Device and browsers list is populated with  "Signed out"duplicate sessions.

**Found in**

   [stage console>user page](https://stage.fx-enterprise.nonprod.webservices.mozgcp.net/users/1358aac4-ea5c-4079-8535-31b410d50e31)

 **Affected environment**

   Staging

 **Tested platforms**

   All platforms: macOS Tahoe 26.3, Win 11, Ubuntu 24.0

 **Preconditions**
 Admin access to stage console. 
 Make sure there is only 1 device listed in User's profile> Devices & browsers. 

**Steps to reproduce**

1. Navigate to a different user than admin, in User>Devices & browsers 
2. Click Force Sign out and observe the results in console and in client.

**Expected result**
OS device and browser session is terminated in console and no removed from the Devices & browsers section.
User is logged out from their firefox instance (no windows remain open)

**Actual result**
Client:
Force Sign out does not actually sign out:
- a user on another device 
- the admin user on another device
- the admin user from the very same session they are logged in with the console

**Console**
When a user signs out or is forced to sign out with no remaining sessions, the Device and browsers list is populated with  "Signed out"duplicate sessions.


Note: Trying to restart the browser after it has been forced signed out from the console will result not work. The process needs to be terminated in from a task manager in order to be able to open the client again.