Bugzilla

(In reply to Jan Varga [:janv] from comment #9)
> Not sure if this a good idea, but we could also add a button to "Manage Cookies and Site Data" which would trigger removal of lost-and-found. We could add a nice explanation for that.

I realize this somewhat addresses my 3rd paragraph above in comment 16.  It's not clear to me that there is a good explanation for this that can be concisely presented and that we can expect users to be able to parse and act on.

My best possibility would be: "We detected some unknown files in your storage directory when upgrading your Firefox that Firefox was unable to identify.  They may include portions of your private data.  [See in file manager] [Clear these files]"

This continues to strike me as something:
- Most users would not be look for and see.
- Most users would not be able to act on.
- Might cause decision anxiety and they do nothing, leaving the data around.
- Might cause users to search for information about the files and end up on tech support scams or other.

And it's still not clear to me what an example of a successful scenario would look like where this functionality helps a user out.  I worry that the goal here is for us not to get yelled at by users in Bugzilla which should not be a primary concern in decision making.

(In reply to Jan Varga [:janv] from comment #9)
> Not sure if this a good idea, but we could also add a button to "Manage Cookies and Site Data" which would trigger removal of lost-and-found. We could add a nice explanation for that.

I realize this somewhat addresses my 3rd paragraph above in comment 16.  It's not clear to me that there is a good explanation for this that can be concisely presented and that we can expect users to be able to parse and act on.

My best possibility would be: "We detected some unknown files in your storage directory when upgrading your Firefox that Firefox was unable to identify.  They may include portions of your private data.  [See in file manager] [Clear these files]"

This continues to strike me as something:
- Most users would not look for or otherwise see.
- Most users would not be able to act on.
- Might cause decision anxiety and they do nothing, leaving the data around.
- Might cause users to search for information about the files and end up on tech support scams or other.

And it's still not clear to me what an example of a successful scenario would look like where this functionality helps a user out.  I worry that the goal here is for us not to get yelled at by users in Bugzilla which should not be a primary concern in decision making.