Bug 1604761 Comment 1 Edit History

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Hi, 

Thanks for submitting this bug to us!

I was unable to reproduce this issue on my end, I tried on Ubuntu 18.04.3 LTS with Firefox Nightly version 73.0a1 (2019-12-12) (64-bit). Are you setting the scale from preferences/displays? I've chosen a 200% scale and I can see the change reflected in any program, including Firefox.

Does this issue occur with a fresh profile as well? You can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

You can also try testing if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Or you can also download Firefox Nightly from here: https://nightly.mozilla.org/ , to see if the issue still occurs there as well.

If after doing this you can still reproduce the bug, would you send a screenshot or a video of the bug? 

Thanks in advance. I've already chosen a component for this bug in hope that someone with more expertise may look at it. We'll await their answer.  

Best regards, Clara.
Hi, 

Thanks for submitting this bug to us!

I was unable to reproduce this issue on my end, I tried on Ubuntu 18.04.3 LTS with Firefox Nightly version 73.0a1 (2019-12-12) (64-bit). Are you setting the scale from preferences/displays? I've chosen a 200% scale and I can see the change reflected in any program, including Firefox. (or are you just scaling by using "ctrl" and "+" buttons ? )

Does this issue occur with a fresh profile as well? You can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

You can also try testing if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Or you can also download Firefox Nightly from here: https://nightly.mozilla.org/ , to see if the issue still occurs there as well.

If after doing this you can still reproduce the bug, would you send a screenshot or a video of the bug? 

Thanks in advance. I've already chosen a component for this bug in hope that someone with more expertise may look at it. We'll await their answer.  

Best regards, Clara.

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