Bug 1625263 Comment 8 Edit History

Note: The actual edited comment in the bug view page will always show the original commenter’s name and original timestamp.

(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

Could you clarify if you mean *exiting, existing, or exciting* button?
I guess it's supposed to mean existing, but let's make sure we actually talk about the same thing without more misunderstandings.

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently, there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but it does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+).

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of lose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...
(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

Could you clarify if you mean *exiting, existing, or exciting* button?
I guess it's supposed to mean existing, but let's make sure we actually talk about the same thing without more misunderstandings.

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently, there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but it does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+), and making the tooltip less volatile.

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of lose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...
(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

Could you clarify if you mean *exiting, existing, or exciting* button?
I guess it's supposed to mean existing, but let's make sure we actually talk about the same thing without more misunderstandings.

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently (in 68.7.0), there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but it does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+), and making the tooltip less volatile.

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of lose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...
(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

Could you clarify if you mean *exiting, existing, or exciting* button?
I guess it's supposed to mean existing, but let's make sure we actually talk about the same thing without more misunderstandings.

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently (in 68.7.0), there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+), and making the tooltip less volatile.

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of lose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...
(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

Could you clarify if you mean *exiting, existing, or exciting* button?
I guess it's supposed to mean existing, but let's make sure we actually talk about the same thing without more misunderstandings.

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently (in 68.7.0), there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+), and making the tooltip less volatile.

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of loose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...
(In reply to Magnus Melin [:mkmelin] from comment #2)
> I don't think the exiting button was very obvious how it would work: would bet new users easily get confused especially as it was above the area it acted on, which is quite unusual. 

I guess it's supposed to mean 'exi*s*ting' button (vs. 'exiting'; just to make sure we actually talk about the same thing without more misunderstandings...).

I don't see any confusion for new users, because that's the only available button by default when you start adding attachments, and if you want to add more, you just use the same button again.
I'm not against inline adding per se, but the current button fails to convince, hence this bug.

> I don't know why you think it's hard to get to a button inside the pane. All you need to do is click it.

It may not be hard, but is it really helpful or required? What about the loss of vertical space?
I think this needs careful consideration of the overall workflow.
- Obviously we cannot simply move the existing [Attach | v] button into the attachment pane (in the following: abbreviated as AP).
- Probably we also wouldn't want two big buttons doing the same (one on toolbar, one inside AP), that's duplicate. Smaller (+) button might work.
- We could convert the existing toolbar button into a mere AP disclosure button: might work, but it's costly: one extra click each time you add the first attachment.
- Currently (in 68.7.0), there's a single big [Attach | v] button which reliably adds attachments at any time, and it's right there on top of attachment pane.
- There was a feature to click on attachment pane whitespace (still advertised by tooltip) as an alternative way of adding another attachment - unfortunately, it was removed for dubious reasons. OK, you claim that's not discoverable enough - not sure, but does it have to be as long as the big button in the same corner is still around? We could also make that more discoverable by changing mouse pointer to a paper clip or (+), and making the tooltip less volatile.

Other possible considerations:
- Do we really want to open another big can of worms with more regressions and bind lots of developer time by redesigning the entire attachment area now?
- Maybe better to finish lots of loose ends and improve the recipient area?
- How much UI/UX change do we want for a single release? I suspect the average Thunderbird user is pretty conservative; Email in itself is arguably a conservative way of communication. Remember, we had users complaining that CC/BCC are now found on the right side...

Back to Bug 1625263 Comment 8