Bug 1630860 Comment 73 Edit History

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Thanks for the advice, Toshihito!

Ciao Giovanni,

Here are some steps I have created so we can use Toshihito's advice to get the info we need:

### Prepare

1. Ensure that you still have the .zip file I linked above with the "no-installer" version of Firefox extracted and ready to run
2. Also ensure that you have the offical Mozilla Firefox Release 80.0.1 installed (it sounds like you already do)
3. Copy these instructions into a text editor like Notepad (You're going to have to close Firefox)
4. Close all Firefox windows: Nightly, Release, Beta... everything.

### Test the no-installer .zip version

1. Open Firefox using the `firefox\firefox.exe` file in the extracted .zip build. Leave Firefox running 
2. Ensure that `security.sandbox.gpu.level` is '0'. If not, change it, restart, and leave Firefox running
3. Open a Windows Powershell prompt (Open start menu, type "powershell", hit enter)
4. Copy-paste the following command into Powershell
   `Get-Process -Name firefox -Module | ConvertTo-Json | Out-File (([Environment]::GetFolderPath("Desktop")) + "\ff-no-install.json") -Encoding utf8` 
5. There should be no error messages, and a file named "ff-no-install.json" should appear on your desktop
6. Close Powershell
7. Close all Firefox windows

### Test the official, installed version

1. Open the installed Mozilla Firefox browser. Leave Firefox running
2. Ensure that `security.sandbox.gpu.level` is '0'. If not, change it, restart, and leave Firefox running
3. Open a Windows Powershell prompt (Open start menu, type "powershell", hit enter)
4. Copy-paste the following command into Powershell:
    `Get-Process -Name firefox -Module | ConvertTo-Json | Out-File (([Environment]::GetFolderPath("Desktop")) + "\ff-release-install.json") -Encoding utf8`
5. There should be no error messages, and a file named "ff-release-install.json" should appear on your desktop
6. Close Powershell
7. You may close Firefox if you want, or you can continue using it

I don't think these 2 .json files leak anything too private about your machine, but just to err on the safe side please attach both "ff-no-install.json" and "ff-release-install.json" to an e-mail and send them to me at "cmartin@mozilla.com" instead of attaching them to this public Bugzilla ticket.

Thanks, Giovanni!
Chris
(Nevermind - I had written instructions here, but I see that Giovanni already replied with the needed data)

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