Bug 1661953 Comment 4 Edit History

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(In reply to Otto PETER from comment #2)
> In my opinion, this is really strange behaviour. Certainly no gains in ease of use that I can see right now, as everything is more complicated.

Well, new things are always "strange"... cars, microwaves, messages on phone (remember pager devices?), the internet... There's a learning curve in everything which comes with change. That said, users of many other email applications or webmail out there would find the old Thunderbird addressing area "strange" where recipients of all types can be mixed randomly and each recipient occupies its own row...

(In reply to Otto PETER from comment #3)
> ...and requires special knowledge!

Well, if you have a cursor after a recipient item, that's the traditional indication of "Type here" - so lacking other options, you can only try typing there and will then succeed.
Similarly, if you find that recipients are no longer plain text, but selectable items, general computing knowledge has it that there are very few ways of interacting with items:
- If click-to-edit fails (wish we had that, but my wish hasn't been granted), the next thing to try is double-click, isn't it?
- Keyboard equivalent (and well-known for default action) is `Enter`.
- Alternatively, `F2` is also quite regular for editing the name of items like renaming files in Explorer.
- Right-click for context menu is also a *very* standardized way of interacting with any particular element on your screen (or context menu key on Windows).

That said, if you have specific ideas how to improve discovery without adding permanent clutter, pls share them.
We have Bug 1647654 - Show keyboard shortcuts on recipient pill(s) context menu
(In reply to Otto PETER from comment #2)
> In my opinion, this is really strange behaviour. Certainly no gains in ease of use that I can see right now, as everything is more complicated.

Well, new things are always "strange"... cars, microwaves, messages on phone (remember pager devices?), the internet... There's a learning curve in everything which comes with change. That said, users of many other email applications or webmail out there would find the old Thunderbird addressing area "strange" where recipients of all types can be mixed randomly and each recipient occupies its own row...

(In reply to Otto PETER from comment #3)
> ...and requires special knowledge!

Well, if you have a cursor after a recipient item, that's the traditional indication of "Type here" - so lacking other options, you can only try typing there and will then succeed.
Similarly, if you find that recipients are no longer plain text, but selectable items, general computing knowledge has it that there are very few ways of interacting with items:
- If click-to-edit fails (wish we had that, but my wish hasn't been granted), the next thing to try is double-click, isn't it?
- Keyboard equivalent (and well-known for default action) is `Enter`.
- Alternatively, `F2` on Windows is also quite regular for editing the name of items like renaming files in Explorer.
- Right-click for context menu is also a *very* standardized way of interacting with any particular element on your screen (or context menu key on Windows).

That said, if you have specific ideas how to improve discovery without adding permanent clutter, pls share them.
We have Bug 1647654 - Show keyboard shortcuts on recipient pill(s) context menu
(In reply to Otto PETER from comment #2)
> In my opinion, this is really strange behaviour. Certainly no gains in ease of use that I can see right now, as everything is more complicated.

Well, new things are always "strange"... cars, microwaves, messages on phone (remember pager devices?), the internet... There's a learning curve in everything which comes with change. That said, users of many other email applications or webmail out there would find the old Thunderbird addressing area "strange", where recipients of all types can be mixed randomly and each recipient occupies its own row...

(In reply to Otto PETER from comment #3)
> ...and requires special knowledge!

Well, if you have a cursor after a recipient item, that's the traditional indication of "Type here" - so lacking other options, you can only try typing there and will then succeed.
Similarly, if you find that recipients are no longer plain text, but selectable items, general computing knowledge has it that there are very few ways of interacting with items:
- If click-to-edit fails (wish we had that, but my wish hasn't been granted), the next thing to try is double-click, isn't it?
- Keyboard equivalent (and well-known for default action) is `Enter`.
- Alternatively, `F2` on Windows is also quite regular for editing the name of items like renaming files in Explorer.
- Right-click for context menu is also a *very* standardized way of interacting with any particular element on your screen (or context menu key on Windows).

That said, if you have specific ideas how to improve discovery without adding permanent clutter, pls share them.
We have Bug 1647654 - Show keyboard shortcuts on recipient pill(s) context menu

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