Bug 1742975 Comment 76 Edit History

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I've had this happen to me in 102b3. I've isolated two broken mails and their .msf file, as far as I can tell you can remove all unaffected mails from a folder and Compact the folder and this does not resolve the bug.

Some bits of info:

I'm not sure this is .msf file corruption. There appear to be two copies of the TARGET mail in the mbox file now. In Thunderbird, they each show with a different subject line, correspondents column, date, etc but they load the same data that's duplicated twice in the mbox. The data from the original mail seems to be gone(locally - this bug does not affect the server).

I can provide the .msf file and mbox file of the folder to someone working on this bug, which have been compacted down to only the two mails affected. But I don't want to upload them to Bugzilla as there's still some PII in there.

I don't know what is triggering this. I repaired my folder for the 2nd time and will see if it happens again.
I've had this happen to me in 102b3 on Windows 10. I've isolated two broken mails and their .msf file, as far as I can tell you can remove all unaffected mails from a folder and Compact the folder and this does not resolve the bug.

Some bits of info:

I'm not sure this is .msf file corruption. There appear to be two copies of the TARGET mail in the mbox file now. In Thunderbird, they each show with a different subject line, correspondents column, date, etc but they load the same data that's duplicated twice in the mbox. The data from the original mail seems to be gone(locally - this bug does not affect the server).

I can provide the .msf file and mbox file of the folder to someone working on this bug, which have been compacted down to only the two mails affected. But I don't want to upload them to Bugzilla as there's still some PII in there.

I don't know what is triggering this. I repaired my folder for the 2nd time and will see if it happens again.
I've had this happen to me in 102b3 on Windows 10. I've isolated two broken mails and their .msf file, as far as I can tell you can remove all unaffected mails from a folder and Compact the folder and this does not resolve the bug.

Some bits of info:

I'm not sure this is .msf file corruption. There appear to be two copies of the TARGET mail in the mbox file now. In Thunderbird, they each show with a different subject line, correspondents column, date, etc but they load the same data that's duplicated twice in the mbox. The data from the original mail seems to be gone(locally - this bug does not affect the server).

I can provide the .msf file and mbox file of the folder to someone working on this bug, which have been compacted down to only the two mails affected. But I don't want to upload them to Bugzilla as there's still some PII in there.

I don't know what is triggering this. I repaired my folder for the 2nd time and will see if it happens again.

Edit: On further investigation, while the message is duplicated in the mbox file, it's only partially duplicated and the 2nd message seems to start in the middle of the previous one's data with a busted boundary. The original message content does seem to be gone, but that could be a coincidence.

This is a folder that I move mails into more regularly than any other, manually, so it's possible that something is breaking during the message move process.
I've had this happen to me in 102b3 on Windows 10. I've isolated two broken mails and their .msf file, as far as I can tell you can remove all unaffected mails from a folder and Compact the folder and this does not resolve the bug.

Some bits of info:

I'm not sure this is .msf file corruption. There appear to be two copies of the TARGET mail in the mbox file now. In Thunderbird, they each show with a different subject line, correspondents column, date, etc but they load the same data that's duplicated twice in the mbox. The data from the original mail seems to be gone(locally - this bug does not affect the server).

I can provide the .msf file and mbox file of the folder to someone working on this bug, which have been compacted down to only the two mails affected. But I don't want to upload them to Bugzilla as there's still some PII in there.

I don't know what is triggering this. I repaired my folder for the 2nd time and will see if it happens again.

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