Bug 1882925 Comment 3 Edit History

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(In reply to Niklas Baumgardner [:niklas] from comment #2)
> How are you selecting a region to screenshot? Are you using the "save visible"/"save full page" buttons or are you drawing the region? 

I can reproduce with "save visible", "save full page", or drawing a region.

> If the save visible/full page buttons, are you able to see the black lines in the preview image?

No. I don't see the black lines in the preview, only in the copied image.

> Or are you able to reproduce via both save visible/full page and via the region selector?
> 
> What operating system are you using? Also, what is your device pixel ratio? 

Windows 11

How do I determine my device pixel ratio? In my Windows Display settings, my external monitor's "Scale" is set to "150% (Recommended)" and my laptop's internal display is set to "250% (Recommended)".

> I'm on Windows 11 and have taken about 10 screenshots trying to reproduce unsuccessfully. 
> 
> If you took 10 screenshots, about how many would have the black lines?

10 out of 10. I thought the bug was intermittent before, but I think the bug happens reliably if the screenshot is wide enough, regardless of its height. For example, I was unable to reproduce on my laptop's internal display with scale "150% (Recommended)", but I _was_ able to reproduce after when I changed scale to "250%".

Today, the lines in my screenshots are always at the same X position, regardless of the width of my screenshot (as long as the screenshot is wide enough). However, today's X position is different from the X positions in my original screenshot.
(In reply to Niklas Baumgardner [:niklas] from comment #2)
> How are you selecting a region to screenshot? Are you using the "save visible"/"save full page" buttons or are you drawing the region? 

I can reproduce with "save visible", "save full page", or drawing a region.

> If the save visible/full page buttons, are you able to see the black lines in the preview image?

No. I don't see the black lines in the preview, only in the copied image.

> Or are you able to reproduce via both save visible/full page and via the region selector?
> 
> What operating system are you using? Also, what is your device pixel ratio? 

Windows 11

How do I determine my device pixel ratio? In my Windows Display settings, my external monitor's "Scale" is set to "150% (Recommended)" and my laptop's internal display is set to "250% (Recommended)".

> I'm on Windows 11 and have taken about 10 screenshots trying to reproduce unsuccessfully. 
> 
> If you took 10 screenshots, about how many would have the black lines?

10 out of 10. I thought the bug was intermittent before, but I think the bug happens reliably if the screenshot is wide enough, regardless of its height. For example, I was unable to reproduce on my laptop's internal display with scale "150% (Recommended)", but I _was_ able to reproduce after when I changed scale to "250%".

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