Bugzilla

I'm not at all clear what it is supposed to do. Originally, I thought this message would pop up when several folders contained 'marked as deleted' and hidden emails and the Threshold set in Options/Preferences had been reached. The compacting process would compact all folders to clean up files of all previously deleted items. But obviously I was wrong and this is a message I've just not ever seen and has nothing to do with the compacting threshold option.

However, I have a user in Support Forum who is complainting about the Trash folder being emptied and no option on pop up to never ask again.  That user compacts folders on a regular basis, so it clearly is not related to compacting. The user keeps losing emails from Trash if they click on 'Proceed' and clicking on 'Cancel' merely gets repeated popups.

Is this pop-up talking about auto compact folders to regain space or talking about 'Empty the Trash' AND compact all folders symultaneouly  or only 'Emptying the Trash' and compact only the 'Trash'?
'Purge from disk' is not the kind of language general users understand.  It does not make it clear that the users will lose emails nor where those purged emails will be deleted from nor what parameter decides what gets deleted.

Users have chosen settings in Account Settings whether they want messages deleted in the 'Disc Space' section and whether they want the 'Trash' emptied on exit. This pop up seems to override the user expectation.

Compact is a word Thunderbird users are familiar with and there are loads of Help info in Articles and those you can google to explain what it entails. But 'purge'  means 'remove', so implies it removes emails. 

I would appreciate some clarity on what exactly occurs when they click on 'Proceed' and also would like to know how to stop that pop up assuming the user does not want TB to do anything automatically.
Thanks.

I'm not at all clear what it is supposed to do. Originally, I thought this message would pop up when several folders contained 'marked as deleted' and hidden emails and the Threshold set in Options/Preferences had been reached. The compacting process would compact all folders to clean up files of all previously deleted items. But obviously I was wrong and this is a message I've just not ever seen and has nothing to do with the compacting threshold option.

However, I have a user in Support Forum who is complainting about the Trash folder being emptied and no option on pop up to never ask again.  That user compacts folders on a regular basis, so it clearly is not related to compacting. The user keeps losing emails from Trash if they click on 'Proceed' and clicking on 'Cancel' merely gets repeated popups.

Is this pop-up talking about auto compact folders to regain space or talking about 'Empty the Trash' AND compact all folders symultaneouly  or only 'Emptying the Trash' and compact only the 'Trash'?
'Purge from disk' is not the kind of language general users understand.  It does not make it clear that the users will lose emails nor where those purged emails will be deleted from nor what parameter decides what gets deleted.

Users have chosen settings in Account Settings whether they want messages deleted in the 'Disc Space' section and whether they want the 'Trash' emptied on exit. This pop up seems to override the user expectation.

Compact is a word Thunderbird users are familiar with and there are loads of Help info in Articles and those you can google to explain what it entails. But 'purge'  means 'remove', so implies it removes emails. 

I would appreciate some clarity on what exactly occurs when they click on 'Proceed' and also would like to know how to stop that pop up assuming the user does not want TB to do anything automatically.
Will mail.purge.ask=false via Config Editor stop this request ?
Is there a an easy option in 'Options/Preferences' to switch it off?
Why is there no option in the pop-up to 'never ask again' ?
Thanks.

I'm not at all clear what it is supposed to do. Originally, I thought this message would pop up when several folders contained 'marked as deleted' and hidden emails and the Threshold set in Options/Preferences had been reached. The compacting process would compact all folders to clean up files of all previously deleted items. But obviously I was wrong and this is a message I've just not ever seen and has nothing to do with the compacting threshold option.

However, I have a user in Support Forum who is complainting about the Trash folder being emptied and no option on pop up to never ask again.  That user compacts folders on a regular basis, so it clearly is not related to compacting. The user keeps losing emails from Trash if they click on 'Proceed' and clicking on 'Cancel' merely gets repeated popups.

Is this pop-up talking about auto compact folders to regain space or talking about 'Empty the Trash' AND compact all folders symultaneouly  or only 'Emptying the Trash' and compact only the 'Trash'?
'Purge from disk' is not the kind of language general users understand.  It does not make it clear that the users will lose emails nor where those purged emails will be deleted from nor what parameter decides what gets deleted.

Users have chosen settings in Account Settings whether they want messages deleted in the 'Disc Space' section and whether they want the 'Trash' emptied on exit. This pop up seems to override the user expectation.

Compact is a word Thunderbird users are familiar with and there are loads of Help info in Articles and those you can google to explain what it entails. But 'purge'  means 'remove', so implies it removes emails and the user finds that rather intimidating and scary as they are unsure what will occur if they click on 'Proceed'. 

I would appreciate some clarity on what exactly occurs when they click on 'Proceed' and also would like to know how to stop that pop up assuming the user does not want TB to do anything automatically.
Will mail.purge.ask=false via Config Editor stop this request ?
Is there a an easy option in 'Options/Preferences' to switch it off?
Why is there no option in the pop-up to 'never ask again' ?
Thanks.