| Who | When | What | Removed | Added |
|---|---|---|---|---|
| bsh53g | 2007-05-10 12:09:37 PDT | CC | brian.hershman | |
| vseerror | 2007-09-10 13:53:18 PDT | Keywords | dataloss | |
| Hardware | PC | All | ||
| OS | Windows Server 2003 | All | ||
| Status | UNCONFIRMED | RESOLVED | ||
| Resolution | --- | DUPLICATE | ||
| Component | General | Mail Window Front End | ||
| CC | vseerror, mscott | |||
| Closed | 2007-09-10 20:53:18 | |||
| bugzilla2007 | 2012-05-01 04:23:54 PDT | CC | bugzilla2007 | |
| bugzilla2007 | 2012-05-01 04:27:31 PDT | Summary | DEL key in unsent message deletes the message | DEL key (esp. on focused selection of text) in unsent/draft message unexpectedly deletes the message |
| bugzilla2007 | 2012-05-01 14:48:31 PDT | Summary | DEL key (esp. on focused selection of text) in unsent/draft message unexpectedly deletes the message | DEL key (esp. on focused selection of text) in unsent/saved draft message unexpectedly deletes the message |
| bugzilla2007 | 2012-05-01 23:41:04 PDT | Assignee | mscott | nobody |
| bugzilla2007 | 2012-05-02 01:01:34 PDT | Keywords | ux-consistency, ux-error-prevention | |
| Status | RESOLVED | REOPENED | ||
| Resolution | DUPLICATE | --- | ||
| Ever confirmed | 0 | 1 | ||
| bugzilla2007 | 2012-05-02 01:09:10 PDT | Severity | critical | normal |
| See Also | 302828 | |||
| acelists | 2014-05-27 08:18:37 PDT | CC | Ann-Marie | |
| acelists | 2014-05-27 08:19:42 PDT | CC | afn01393 | |
| acelists | 2014-05-27 08:25:34 PDT | CC | acelists | |
| See Also | 330576 | |||
| bsh53g | 2014-05-27 10:34:39 PDT | CC | bsh53g | |
| mkmelin+mozilla | 2014-05-27 12:47:38 PDT | CC | mkmelin+mozilla | |
| jporterbugs | 2014-05-27 12:55:01 PDT | CC | squibblyflabbetydoo | |
| bugzilla2007 | 2014-09-09 02:11:31 PDT | CC | steve42lawson | |
| bugzilla2007 | 2014-09-09 03:48:27 PDT | Status | REOPENED | NEW |
| jsbruner | 2014-09-09 07:01:53 PDT | CC | josiah | |
| vseerror | 2018-09-11 10:24:18 PDT | See Also | 475256 | |
| automation | 2022-10-10 14:27:55 PDT | Severity | normal | S3 |
| chrizilla | 2024-05-21 17:33:05 PDT | User Story | @@ -1 +1,3 @@ - +This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). + +As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). | |
| CC | chrizilla | |||
| chrizilla | 2024-05-21 17:37:47 PDT | See Also | 330576 | |
| CC | eliomazz | |||
| Duplicates | 330576 | |||
| chrizilla | 2024-05-21 17:38:52 PDT | User Story | @@ -1,3 +1,2 @@ This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). - As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). |
|
| chrizilla | 2024-05-21 17:54:44 PDT | User Story | @@ -1,2 +1,4 @@ This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). -As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). +As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). + +IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo instead of DEL only. See comment #18. |
|
| chrizilla | 2024-05-21 17:56:08 PDT | User Story | @@ -1,4 +1,4 @@ This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). -IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo instead of DEL only. See comment #18. +IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo (instead of DEL only), resulting in irrecoverable loss of the message. See comment #18. |
|
| chrizilla | 2024-05-21 18:01:56 PDT | User Story | @@ -1,4 +1,4 @@ This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). -IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo (instead of DEL only), resulting in irrecoverable loss of the message. See comment #18. +IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo (instead of DEL only), resulting in irrecoverable loss of the message. See comment #19. |
|
| chrizilla | 2024-05-21 18:20:56 PDT | Duplicates | 374853 | |
| chrizilla | 2024-05-21 18:46:27 PDT | Keywords | ux-control, ux-mode-error | |
| Priority | -- | P1 | ||
| Severity | S3 | S1 | ||
| tracking-firefox128 | --- | ? | ||
| tracking-firefox127 | --- ? | ? --- | ||
| tracking-firefox128 | ? | --- | ||
| chrizilla | 2024-05-21 18:47:29 PDT | Comment 19 Tag | erased | |
| Comment 19 Tag | obsolete | |||
| chrizilla | 2024-05-21 18:49:25 PDT | User Story | @@ -1,4 +1,4 @@ This user mistake can occur in any folder, it is not specific to the draft folder. (Although it may occur there most likely, since that's where users expect messages to be editable and thus text portions to be deletable via the `DEL` key). As a consequence, this bug has been used as a dupe target for other bugs reporting the same error in other folders (not just in the draft folder). -IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo (instead of DEL only), resulting in irrecoverable loss of the message. See comment #19. +IMPORTANT note: This mistake is supercharged by using the SHIFT+DEL combo (instead of DEL only), resulting in irrecoverable loss of the message. See comment #21. |
|
| vseerror | 2024-05-21 20:40:49 PDT | Priority | P1 | -- |
| Severity | S1 | S2 | ||
| vseerror | 2024-05-21 20:43:05 PDT | Keywords | triaged | |
| CC | alessandro | |||
| chrizilla | 2024-05-24 21:29:56 PDT | Summary | DEL key (esp. on focused selection of text) in unsent/saved draft message unexpectedly deletes the message | DEL key (esp. on focused selection of text) in unsent/saved draft message unexpectedly deletes the message. Irrecoverable data loss when expcting SHIFT+DEL to cut text to clipboard instead of permanent message deletion! |