101521 - unable to print emails

Status: VERIFIED INVALID

(MailNews Core :: Printing, defect)

Description

[Nat Bernard]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:0.9.3) Gecko/20010801
BuildID:    2001080110

When printing emails via networked printer (HP5000n), there is no reaction to
the network. The printer icon appears in the sys tray and the file seams to be
waiting to print. Checking the network, there is no command top the printer.

Reproducible: Always
Steps to Reproduce:
1. Try printing
2.
3.

Actual Results:  nothing different

Expected Results:  wasn't expecting anything different

Latest hp drivers used (PCL 5&6 and also postscript). Network is running debian
linux.

I am not the only user experiencing this problem. Others using different
combinations of windows 95/98 and mozilla 0.9.3/0.9.4

Comment 1

[Ashley Bischoff (blog at handcoding.com)]

Reporter: Please try a more recent build to see if that alleviates your issue:
http://ftp.mozilla.org/pub/mozilla/nightly/latest/mozilla-win32-talkback.zip
(as always, be sure to delete your old Mozilla directory before installing the
new version)


If that doesn't help, please also try a fresh profile. You can manage/create
profiles with "mozilla.exe -profilemanager".

-> Printing

Comment 2

[jay garcia]

WFM Win98SE build 2001092503 .. As Alex suggests, try a later build, 0.9.4
release for example.

Comment 3

[Nat Bernard]

Well, I have other users with builds of:

20010913/0.9.4 using win98se who can't print from email 
and

2001080110/0.9.3 using win98se who has fatal exceptions (0028:c0059c8d) when
printing with the browser.

I have 2 of my own accounts on my 2001080110/0.9.3 build running win95

Comment 4

[Ashley Bischoff (blog at handcoding.com)]

Nat: Your 0.9.4 build is about 2 weeks old, while those other builds listed are
about 8 weeks old. Please try a more recent build and let us know how that works
out for you: http://ftp.mozilla.org/pub/mozilla/nightly/latest/

Comment 5

[Nat Bernard]

Firmware on hp jetdirect network card required updating.

Sorry for any troubles.

Comment 6

[Ashley Bischoff (blog at handcoding.com)]

Undoing RESOLVED - FIXED...

Comment 7

[Ashley Bischoff (blog at handcoding.com)]

And marking INVALID.

Comment 8

[[e-mail] (gone - use [e-mail] instead)]

verified.  reporter, thanks for commenting...