101931 - Can't manually enter multiple mail receipients for an IMAP SSL account

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking: IMAP, defect)

Description

[(Don't use, old account) - Kai Engert]

I see this on the 094 branch.

When I compose an e-mail, I want to type the e-mail addresses for multiple.
I clicked into the "To:" field, type the address, hit enter.
When I did this in the past, another "To:" line was created and the cursor was
placed there, to allow me to type the next address.

When I do this now, no additional To: line appears. The cursor is moved to the
subject line. I have no idea how to add another address. I don't want to use the
address book.

Comment 1

[Jean-Francois Ducarroz]

reassign to varada, cc'ing hewitt (just in case)

Comment 2

[varada]

Are you able to reproduce this sheela?

Comment 3

[(Don't use, old account) - Kai Engert]

I just saw that it sometimes works. I still can reproduce it, though.

Maybe it has to do with some additional windows that are display on my system. I
use IMAP/SSL, authentication by client auth, and have a cert domain name
mismatch. When I open mailnews I get three prompts, the domain mismatch, the
select client auth certificate, and the login to cert database dialog.

After this procedure has finished, the message list is filled, but no message
yet displayed.

I press CTRL-M to compose. Then I see the above behaviour, not being able to
enter multiple receipients.

When I try the same thing later in the session, it works.

Comment 4

[Karen Huang]

>Maybe it has to do with some additional windows that are display on my system. 
>I use IMAP/SSL, authentication by client auth, and have a cert domain name
>mismatch. When I open mailnews I get three prompts, the domain mismatch, the
>select client auth certificate, and the login to cert database dialog.

I cannot reproduce it on my IMAP SSL account with my certificate.
Can you provide more info here?
Also, what do you mean for "have a cert domain name mismatch"?
Also, can you describe more about the three prompts that you got:
1) the domain mismatch
2) the select client auth certificate
3) the login to cert database dialog

Comment 5

[Karen Huang]

Some other questions:
1) Have you save the password for this IMAP SSL account?
2) Have you used the password manager for setup any Encrypt Sensitive
Information for this IMAP SSL account
3) Can you provide more preference SSL setup info here?

Comment 6

[Karen Huang]

Ccing John

Comment 7

[(Don't use, old account) - Kai Engert]

>I cannot reproduce it on my IMAP SSL account with my certificate.
>Can you provide more info here?
>Also, what do you mean for "have a cert domain name mismatch"?

I use an uncommon setup.

The security certificate does not contain the hostname I'm connecting to, due to
some tunneling I'm doing.
You can provoke this dialog: When you configure the mail server, do not use its
hostname, but its ip address.

>Also, can you describe more about the three prompts that you got:
>1) the domain mismatch

See above. It is the same dialog as you get when you connect to
https://193.150.167.1 (for example).

>2) the select client auth certificate

If you have access to the Netscape Intranet, it is the same dialog that you get
when you connect to https://aka.mcom.com

>3) the login to cert database dialog

If you have a personal security certificate, and you have protected this with a
master password, and this certtificate is required for the first time in the
session, you will see a prompt asking for the master password. You should see
this, too, when you go to https://aka.mcom.com.

>Some other questions:
>1) Have you save the password for this IMAP SSL account?

No. My mail server does not use password authentication in SSL mode. It solely
uses SSL client certificate authentication.

>2) Have you used the password manager for setup any Encrypt Sensitive
>Information for this IMAP SSL account

Hmm, I'm just using a SSL connection. Yes, encryption is used.

>3) Can you provide more preference SSL setup info here?

I think I'm using standard settings. In my opinion, I'd guess that the trouble
is caused by the appearance of the three dialogs, which seems to confuse the XUL
/ focus system.

Comment 8

[Henrik Gemal]

why is this "Networking IMAP"? It's happening when composing...

Comment 9

[John Unruh]

WFM with the 7/29 Win2000 trunk build.