Closed
Bug 1022623
Opened 10 years ago
Closed 10 years ago
Forget password on Persona rep portal not working
Categories
(Mozilla Reps Graveyard :: reps.mozilla.org, task)
Mozilla Reps Graveyard
reps.mozilla.org
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: rjian, Unassigned)
Details
Attachments
(1 file)
14.28 KB,
image/png
|
Details |
User Agent: Mozilla/5.0 (Linux; U; Android 4.1.1; en-us; O+ 8.36 Android Build/Oplus8.36_Oplus) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30 Steps to reproduce: Login usin rjian@mozillaph.org and choose forget password for reps.mozilla.org portal. Actual results: It say confirmation has been send to email rjian@mozillaph.org Expected results: Should recieved email instruction but did not recieved any email.
Reporter | ||
Updated•10 years ago
|
Group: bugzilla-security → mozilla-reps
Component: Extensions: Persona → reps.mozilla.org
Product: bugzilla.mozilla.org → Mozilla Reps
Version: Production → unspecified
Reporter | ||
Comment 1•10 years ago
|
||
I can use the option for forget password but I don't received any confirmation to reset my password.
Reporter | ||
Updated•10 years ago
|
Summary: forget password on rep portal not working → Forget password on Persona rep portal not working
Reporter | ||
Updated•10 years ago
|
Group: mozilla-reps
Reporter | ||
Comment 2•10 years ago
|
||
Screenshot of the forget password but not receiving any email.
Reporter | ||
Comment 3•10 years ago
|
||
Hi, Can anyone help me regarding this issue? thanks RJ
Comment 4•10 years ago
|
||
RJ, sorry you are having trouble logging into your account. Nemo or Tasos, do you have any suggestions for what could be happening here? Thanks.
Flags: needinfo?(tasos)
Flags: needinfo?(jgiannelos)
Reporter | ||
Comment 5•10 years ago
|
||
Account is now working fine. Thanks All Rj
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
Comment 6•10 years ago
|
||
Great to hear that. Can you please share some info on what's wrong and how did you fix it?
Flags: needinfo?(tasos)
Flags: needinfo?(jgiannelos)
Reporter | ||
Comment 7•10 years ago
|
||
Actually Gene is the one who help me with my account. "After investigating this with RJ the cause was that the email address he was using was rejected by Google as it didn't exist at the time the "Forgot my password" was clicked. As a result the address was put on a suppression list by our email provider since Google reported it didn't exist so that no further emails would go to it. Later the account was created but it was already on the suppression list. I removed the address from the suppression list after confirming that the account now exists and it's working for RJ again. -Gene " - RJ
Updated•4 years ago
|
Product: Mozilla Reps → Mozilla Reps Graveyard
You need to log in
before you can comment on or make changes to this bug.
Description
•