1029790 - Videos on telegraph.co.uk do not play

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect)

Description

[bug.zilla]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 (Beta/Release)
Build ID: 20140624030200

Steps to reproduce:

Visited http://www.telegraph.co.uk/technology/google/10920753/Google-Glass-what-do-you-actually-see.html and pressed play on the video


Actual results:

Sometimes video does not play. Sometimes audio is heard with no video.


Expected results:

Video should play. Also, when you press the home button the audio continues despite not being on screen.

Comment 1

[Aaron Train [:aaronmt]]

Which device? Which Android version? Which version of Firefox? Please provide this information when filing bugs so we don't need to always ask.

The Telegraph uses the Ooyala Video Player. 

You should be able to test against their demo page: http://demo.ooyala.com/product-demos/html5-demo.html and report back what behaviour you see.

It would also be helpful to indicate wether you are using Android Flash or not.

> Also, when you press the home button the audio continues despite not being on screen.

This is intentional.

Comment 2

[bug.zilla]

I'm on 33.0a1, 4.4.4 and a Galaxy S4.
I don't have Flash which I guess is why I get a message that I need to install Flash when I go to the Ooyala test page.

Comment 3

[bug.zilla]

Same problem on BBC, Guardian etc.
I can hear audio but no video appears.

Comment 4

[Aaron Train [:aaronmt]]

Tried this with Nightly (08/02) on my Galaxy S4 (4.4.4, GPE) and this worked for me. Also tried this on my LG Nexus 5 (Android 4.4.4) and this works as well. The video on the article played right after the advertisement just fine.

Comment 5

[bug.zilla]

Sorry to re-open but I'm still having the same issue on almost all sites now (e.g. guardian.co.uk, CNET, etc). I can hear audio but no video appears.

Just unistalled and reinstalled (twice) with a clean profile just to be safe but I have the same problem.
Can I provide some data dump that would help?

Comment 6

[Aaron Train [:aaronmt]]

Please don't re-open bugs filed against a particular site. Please file a new bug with all necessary details.