Closed
Bug 1039545
Opened 10 years ago
Closed 10 years ago
Cannot connect to cell data
Categories
(Firefox OS Graveyard :: Gaia::UI Tests, defect)
Tracking
(b2g-v2.0 affected, b2g-v2.1 affected)
RESOLVED
DUPLICATE
of bug 1040700
People
(Reporter: RobertC, Unassigned)
Details
(Keywords: regression, Whiteboard: [fromAutomation])
Attachments
(1 file)
52.43 KB,
image/png
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Details |
The issue seems to be dependent on the base build on the device. We can reproduce this issue with both manual and automated tests on base build B1TC00011220. This issue is not reproduce when running tests on base build B1TC200110G0. Build info v2.1 flame: Gaia d29773d2a011825fd77d1c0915a96eb0911417b6 Gecko https://hg.mozilla.org/mozilla-central/rev/691ffea49efb BuildID 20140716040207 Version 33.0a1 ro.build.version.incremental=109 ro.build.date=Mon Jun 16 16:51:29 CST 2014 Cell data works on: B1TC200110G0 Does not work on: B1TC00011220 STR: 1. flash phone with latest gaia 2. got to setting > cellular & data 3. choose sim card 4. enable data connection Expected result: Cell data should be enabled Actual result: The toggle button is enabled but cell data is not working (screenshot attached)
Comment 1•10 years ago
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I have tried with two UK Sim cards and I can't replicate this. Are you sure it's not the APN settings? Is there anything in the logcat?
Updated•10 years ago
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Component: RIL → Vendcom
Comment 2•10 years ago
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Team: please always include a logcat (with as much appropriate debug information enabled as possible); thanks.
Comment 3•10 years ago
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This is not a vendor bug. If that was true, then this would repro on all branches.
Component: Vendcom → RIL
Comment 4•10 years ago
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(In reply to Jason Smith [:jsmith] - PTO 7/14 - 7/18 from comment #3) > This is not a vendor bug. If that was true, then this would repro on all > branches. Note - this repros on 2.1, not 2.0.
Comment 5•10 years ago
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This affects smoketest and reproduces on 2.1 we did not reproduce on 2.0. Environmental Variables: Device: Flame Master Build ID: 20140716040207 Gaia: d29773d2a011825fd77d1c0915a96eb0911417b6 Gecko: 691ffea49efb Version: 33.0a1 (Master) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0" Environmental Variables: Device: Flame 2.0 BuildID: 20140716000201 Gaia: 5f8b1b8a2da9e3b531eee817a669f57fa4d9b9c6 Gecko: 913827496f65 Version: 32.0a2 (2.0) Firmware Version: v122 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Updated•10 years ago
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QA Contact: jmercado
Comment 6•10 years ago
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Is this 100% reproducible? Please test this with a device other than Flame and provide logs with ril log enabled [1]. Thanks. [1] https://wiki.mozilla.org/B2G/QA/Tips_And_Tricks#RIL_Debugging
Comment 7•10 years ago
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(In reply to Jason Smith [:jsmith] - PTO 7/14 - 7/18 from comment #3) > This is not a vendor bug. If that was true, then this would repro on all > branches. If that was true, you can always switch its component back to RIL. Before we have a logs on devices other than Flame, this is not a RIL component bug. We won't look into a Flame RIL problem. Please understand this. Andreas, do you think we should take a look now?
Component: RIL → Vendcom
Flags: needinfo?(gal)
Comment 8•10 years ago
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I saw this happening on v2.0 build also, on base build B1TC00011220. Based on comment 1, I think this is an APN settings issue, because when I use the Vodafone SIM with the Vodafone apn settings the connection is successful (tests pass), and after changing the SIM to Orange I can reproduce the issue seen in automation. Could this be and issue in the testvars.json ril.data vs SIM APN settings? Gaia aa4f795b81c6147d67c4f06009e166debcf8856e Gecko https://hg.mozilla.org/releases/mozilla-aurora/rev/0ec0b9ac39f0 BuildID 20140717000201 Version 32.0a2 ro.build.version.incremental=109 ro.build.date=Mon Jun 16 16:51:29 CST 2014 B1TC00011220
Comment 9•10 years ago
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(In reply to [:AndreiH] from comment #8) > I saw this happening on v2.0 build also, on base build B1TC00011220. > Based on comment 1, I think this is an APN settings issue, because when I > use the Vodafone SIM with the Vodafone apn settings the connection is > successful (tests pass), and after changing the SIM to Orange I can > reproduce the issue seen in automation. > > Could this be and issue in the testvars.json ril.data vs SIM APN settings? I think there might be two different bugs here - 1) involving a UI automation issue, 2) involving a bug only seen by manual testing. Peter - Can you open a separate bug for [2]?
blocking-b2g: 2.1? → ---
Component: Vendcom → Gaia::UI Tests
Flags: needinfo?(pbylenga)
Keywords: qaurgent,
regressionwindow-wanted,
smoketest
Updated•10 years ago
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Flags: needinfo?(gal)
Comment 10•10 years ago
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Filed bug 1040211. Note we are also seeing on it on today's 2.0.
Flags: needinfo?(pbylenga)
Comment 11•10 years ago
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Root cause turned out to be legitimate Gaia bug, so duping to that bug.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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