Closed Bug 1052164 Opened 10 years ago Closed 10 years ago

[B2G][Loop] Users do not receive any error messages when calling a device that is offline

Categories

(Firefox OS Graveyard :: Gaia::Loop, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 affected, b2g-v2.1 affected)

RESOLVED DUPLICATE of bug 1048234
Tracking Status
b2g-v2.0 --- affected
b2g-v2.1 --- affected

People

(Reporter: jdegeus, Unassigned)

References

()

Details

(Whiteboard: [2.0-exploratory])

Attachments

(1 file)

Description:
When uses have a contact that has their phone powered off, users will see the Loop app start to initiate the call, however after a few seconds the user will see the call screen disappear and returns the user to the homescreen of the Loop app. Users will not receive any error message regarding the call failed or why the call failed.

Setup: 
- Install the Loop app on two devices from: https://github.com/mozilla-b2g/firefoxos-loop-client
- Sign into Loop app using Firefox Accounts

Repro Steps:
1) Update a Flame to 20140811000210
2) On both Devices: Confirm devices have contacts added containing Firefox Account email
3) Device 2: Turn off device
4) Device 1: Select Loop App> Select Contact Icon(base of screen)
5) Device 1: Select Contact to call and observe call attempts to initiate before failing out without messages

Actual:
Users calling a device that is offline does not receive any error messages

Expected:
Users receive an error message when receiving caller is offline

Environmental Variables:
Device: Flame 2.0
Build ID: 20140811000210
Gaia: de28796a8956a48bb98ca67df6a33e0622d642d1
Gecko: 5256345f62bd
Version: 32.0 (2.0)
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Repro frequency: 3/3
See attached: Video and logcat attached
http://youtu.be/2PWoa9aSKWA
This issue DOES OCCUR on Flame 2.1 (319mb), Flame 2.0 (512mb) Buri 2.1 and Buri 2.0

Actual: Calling a device that is offline, users will not see any error messages

Flame 2.1 (319mb)

Environmental Variables:
Device: Flame Master
Build ID: 20140811040202
Gaia: 19ed3c9e78eaf234cc08484bde6998ae21552ba5
Gecko: a9b43778f0c2
Version: 34.0a1 (Master)
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Flame 2.0 (512mb)

Enviromental Variables:
Device: Flame 2.0
BuildID: 20140811000210
Gaia: de28796a8956a48bb98ca67df6a33e0622d642d1
Gecko: 5256345f62bd
Version: 32.0 (2.0)
Firmware: V123
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Buri 2.1

Environmental Variables:
Device: Buri Master
Build ID: 20140811013006
Gaia: 19ed3c9e78eaf234cc08484bde6998ae21552ba5
Gecko: a9b43778f0c2
Version: 34.0a1 (Master)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Buri 2.0

Environmental Variables:
Device: Buri 2.0
Build ID: 20140811063003
Gaia: 9f94a78eef3a9305140c550c983871a46b0692e7
Gecko: c2636750a6a1
Version: 32.0 (2.0)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

-----------------------------------------------------------

Loop app is currently not supported on 1.4

Flame 1.4 (319mb)

Environmental Variables:
Device: Flame 1.4
Build ID: 20140811063003
Gaia: 4a662f6dd831cf6194d7ad3501b1d56ea2964a20
Gecko: c12f198b5e51
Version: 30.0 (1.4)
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Buri 1.4

Environmental Variables:
Device: Buri 1.4
Build ID: 20140811000206
Gaia: 4a662f6dd831cf6194d7ad3501b1d56ea2964a20
Gecko: e1b03b2fb92e
Version: 30.0 (1.4)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
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