Closed
Bug 1061907
Opened 10 years ago
Closed 6 years ago
Blue Screen of Death with HTML5 Player
Categories
(Core :: Audio/Video: Playback, defect)
Tracking
()
RESOLVED
INACTIVE
People
(Reporter: nasir-1996, Unassigned)
Details
(Keywords: crash, html5)
Attachments
(1 file)
270.09 KB,
application/octet-stream
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Details |
So in the middle of playing a video with the HTML5 Player available at https://animetwist.net my computer suddenly crashed with a BSOD. This only seems to happen with firefox also with the previous versions. I have disabled direct2d due to some other issues with bug #1057009 Even when having it enabled or disabled I seem to have this issue. This also occurred in previous stable releases of firefox. Graphics Info: http://pastebin.com/raw.php?i=6sh1An02
(In reply to Nasir from comment #0) > Created attachment 8482968 [details] > BSOD Crash Report > > So in the middle of playing a video with the HTML5 Player available at > https://animetwist.net my computer suddenly crashed with a BSOD. > > This only seems to happen with firefox also with the previous versions. I > have disabled direct2d due to some other issues with bug #1057009 > > Even when having it enabled or disabled I seem to have this issue. This also > occurred in previous stable releases of firefox. > > > Graphics Info: http://pastebin.com/raw.php?i=6sh1An02 Woops old version of graphics info. Please refer to this one instead! http://pastebin.com/raw.php?i=cQtdUXaW
Updated•10 years ago
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Component: Web Apps → Video/Audio
Product: Firefox → Core
Comment 2•10 years ago
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pastebin: Adapter Description AMD Radeon HD 7900 Series Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 3072 ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 Device ID 0x679a Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version ATI Catalyst 14.6+ or newer. DirectWrite Enabled false (6.1.7601.18245) Driver Date 4-17-2014 Driver Version 14.100.0.0 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) Subsys ID 32211002 Vendor ID 0x1002 WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 7900 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0
(In reply to Andrew McCreight [:mccr8] from comment #2) > pastebin: > > Adapter Description AMD Radeon HD 7900 Series > Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 > atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a > atitmm64 > Adapter RAM 3072 > ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 > Enhanced Contrast: 100 > Device ID 0x679a > Direct2D Enabled Blocked for your graphics driver version. Try updating > your graphics driver to version ATI Catalyst 14.6+ or newer. > DirectWrite Enabled false (6.1.7601.18245) > Driver Date 4-17-2014 > Driver Version 14.100.0.0 > GPU #2 Active false > GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) > Subsys ID 32211002 > Vendor ID 0x1002 > WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 7900 Series > Direct3D9Ex vs_3_0 ps_3_0) > windowLayerManagerRemote true > AzureCanvasBackend skia > AzureContentBackend cairo > AzureFallbackCanvasBackend cairo > AzureSkiaAccelerated 0 Sorry that's the old graphics report, please refer to the previous post. I'll paste it here instead of pastebin for you. Adapter Description AMD Radeon HD 7900 Series Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 3072 ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 Device ID 0x679a DirectWrite Enabled false (6.1.7601.18245) Driver Date 8-11-2014 Driver Version 14.200.1004.0 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) Subsys ID 32211002 Vendor ID 0x1002 WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 7900 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0
Comment 4•10 years ago
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It sounds like there is something odd with your graphics drivers, and they might be blacklisted anyways.
Comment 5•10 years ago
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Benoit, would blacklisting be appropriate here? Who would do that? Thanks.
Flags: needinfo?(bjacob)
Comment 6•10 years ago
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Since it's on Windows with Direct3D 11, Bas is a good point to contact to start.
Flags: needinfo?(bjacob) → needinfo?(bas)
Comment 7•10 years ago
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I doubt it's in any way security sensitive. I also doubt blacklisting could do anything here. Do you ever experience anything like this when playing video games? I suspect you might have a broken GPU, VRAM, or poor cooling abilities. Does this ever happen when playing video games or using GPU intensive websites on Internet Explorer? (Chrome doesn't use the GPU that much regardless of the website)
Flags: needinfo?(bas)
(In reply to Bas Schouten (:bas.schouten) from comment #7) > I doubt it's in any way security sensitive. I also doubt blacklisting could > do anything here. Do you ever experience anything like this when playing > video games? I suspect you might have a broken GPU, VRAM, or poor cooling > abilities. Does this ever happen when playing video games or using GPU > intensive websites on Internet Explorer? (Chrome doesn't use the GPU that > much regardless of the website) Nope, in fact I have tried out some GPU intensive webgl stress tests and never experienced a BSOD neither for any of the games. I'd say that the cooling inside my PC is relatively stable all the time (MAX Temps: ~60C when gaming). I have heard of a several other users of the site that they have had the same problem before so I suggested to them to use chrome instead which seemed to have gotten rid of the problem.
Updated•10 years ago
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Group: core-security
Updated•9 years ago
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Component: Audio/Video → Audio/Video: Playback
Updating drivers may help.
Comment 10•6 years ago
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Mass closing because of inactivity. Please feel free to re-open if still relevant.
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → INACTIVE
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Description
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