Closed
Bug 1070243
Opened 10 years ago
Closed 10 years ago
Cannot access affiliates website. Directed to a page that says "This Connection is Untrusted"
Categories
(Infrastructure & Operations Graveyard :: WebOps: Engagement, task)
Infrastructure & Operations Graveyard
WebOps: Engagement
Tracking
(Not tracked)
VERIFIED
WORKSFORME
People
(Reporter: tilee, Assigned: cturra, Mentored)
Details
(Whiteboard: [kanban:https://kanbanize.com/ctrl_board/4/1307] )
Hi Team! Seems like no one can access https://affiliates.mozilla.org/. We get directed to a page with a box that says "This Connection is Untrusted. You have asked Firefox to connect securely to affiliates.mozilla.org, but we can't confirm that your connection is secure." It then provides a button to "Get me out of here!" Please help :')! Thank you uber much!
Updated•10 years ago
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Assignee: nobody → server-ops-webops
Component: affiliates.mozilla.org → WebOps: Engagement
Product: Firefox Affiliates → Infrastructure & Operations
QA Contact: nmaul
Version: unspecified → other
Assignee | ||
Comment 1•10 years ago
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||
hmm... this appears to be functioning correctly in my tests: $ curl -Iv https://affiliates.mozilla.org/en-US/ * Hostname was NOT found in DNS cache * Trying 63.245.217.86... * Connected to affiliates.mozilla.org (63.245.217.86) port 443 (#0) * TLS 1.1 connection using TLS_DHE_RSA_WITH_AES_128_CBC_SHA * Server certificate: affiliates.mozilla.org * Server certificate: DigiCert SHA2 Secure Server CA * Server certificate: DigiCert Global Root CA > HEAD /en-US/ HTTP/1.1 > User-Agent: curl/7.37.1 > Host: affiliates.mozilla.org > Accept: */* > < HTTP/1.1 200 OK ...
Reporter | ||
Comment 2•10 years ago
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Hm, it works again! Wondering if this is a common problem then? Can be resolved for now :), thank you!
Assignee | ||
Comment 3•10 years ago
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(In reply to tilee from comment #2) > Hm, it works again! Wondering if this is a common problem then? shouldn't be common, no. tho, the previous ssl certificate affiliates was using expired yesterday and the one active now was issued through a different certificate authority. it's possible that your browser was warning you about the change of certificates since your last visit. > Can be resolved for now :), thank you! agreed. i am going to close this since there's no indication of any ssl issues on affiliates.
Assignee: server-ops-webops → cturra
Status: NEW → RESOLVED
Closed: 10 years ago
OS: Mac OS X → All
Hardware: x86 → All
Resolution: --- → WORKSFORME
Comment 4•10 years ago
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(In reply to Chris Turra [:cturra] from comment #3) > (In reply to tilee from comment #2) > > Hm, it works again! Wondering if this is a common problem then? > > shouldn't be common, no. tho, the previous ssl certificate affiliates was > using expired yesterday and the one active now was issued through a > different certificate authority. it's possible that your browser was warning > you about the change of certificates since your last visit. > Yeah, I think it was either server or browser cache issue. I got the error on both Firefox (had the site cached) and Chrome (didn't have any cache), then I did a shift refresh, and it loaded perfectly fine on both Firefox and Chrome. After the shift refresh, it didn't happen again for me.
Comment 5•10 years ago
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Bumping to QA verified worksforme per comment 2, comment 3 and comment 4.
Status: RESOLVED → VERIFIED
Updated•8 years ago
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Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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Description
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