Closed Bug 1083416 Opened 10 years ago Closed 10 years ago

Vidyo is refusing all conference bridges from Asterisk

Categories

(Infrastructure & Operations Graveyard :: AVOps: Vidyo, task)

Product:
Infrastructure & Operations Graveyard
Component:
AVOps: Vidyo
Platform:
x86_64
Linux
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: jberkus, Assigned: ghuerta)

Details

As of 11am this morning (and continuing to at least 11:30am, and for all I know still going on), Vidyo is refusing all connections from the conference bridge.  That is, if you dial the 800 or 650 number, you cannot join a conference.

Reported already to #servicedesk, who told me to file a bug here.
This was resolved with a reboot of the system.  You had left the channel by the time I joined.  Investigating root cause with Vidyo.
Assignee: nobody → ghuerta
Status: NEW → ASSIGNED
This was a bug that is fixed in the new version of VidyoGateway.  Work around is regular reboot.
Status: ASSIGNED → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Product: Audio/Visual Infrastructure → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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