Closed
Bug 1087489
Opened 10 years ago
Closed 9 years ago
Restart to Update button doesn't work; can't update FF
Categories
(Toolkit :: Application Update, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: firstpeterfourten, Unassigned)
Details
Steps I'm observing: 1. Open Firefox (FF). 2. In the Help menu, click About Firefox. 3. See a window that tells me I'm using FF 30.0 with a "Check for updates" button. 4. Click the "Check for updates" button. 5. For a moment, the button is replaced by "Checking for updates" text with a spinning load-wheel. 6. The text is quickly replaced by a button that says "Update to 33.0." 7. I click that button. 8. The button is replaced with another that says "Restart to Update." 9. I click that button. 10. Nothing happens. 11. I repeat steps 9 & 10 several times. 12. I manually close Firefox. 13. I use Windows Task Manager to verify that no Firefox process is running. 14. I restart Firefox. 15. I repeat the entire process above. 16. Firefox remains at version 30.0. The expected behavior is that in steps 10 or 15: Firefox restarts; when it is restarted it is version 33, all my add-ons work because I was not warned of any incompatibilities prior to making the update decision, and all the tabs I had open are restored.
See related Bug 1023939.
Per that bug's recommendation to check the browser console, I see the following: 1414001776381 addons.update-checker WARN Update manifest for {BBDA0591-3099-440a-AA10-41764D9DB4DB} did not contain an updates property
Comment 3•9 years ago
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This was a Firefox -> General bug in the about window code which has since been fixed. Resolving -> WFM.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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Description
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