Closed Bug 1090666 Opened 10 years ago Closed 8 years ago

Flash Player has unuseable controls on Lenovo Pro 2 (High DPI)

Categories

(Core :: Graphics, defect)

33 Branch
x86_64
Windows 8.1
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 975885

People

(Reporter: jmdickey2007, Unassigned)

Details

Attachments

(2 files)

Attached image screen shot.jpg
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141011015303

Steps to reproduce:

Flash player controls are very very small and unuseable in firefox on a high DPI Lenovo Yoga Pro 2. Any time flash is started on a website the controls are tiny. When trying to bring up the Flash menu with right clicking within the FLash player it locks up the player and crashes.


Actual results:

Flash player controls are very very small and unuseable in firefox on a high DPI Lenovo Yoga Pro 2. Any time flash is started on a website the controls are tiny. When trying to bring up the Flash menu with right clicking within the FLash player it locks up the player and crashes.


Expected results:

The controls (play, volume, settings, etc.) should be the same size as all other windows controls.
Is Flash up to date on your machine?
Is it better if you set the screen resolution to 100% in Win 8.1?
Type about:support in the location bar and paste the "graphics" section, please.
Flags: needinfo?(jmdickey2007)
Flags: needinfo?(jmdickey2007)
(In reply to Loic from comment #1)
> Is Flash up to date on your machine?
> Is it better if you set the screen resolution to 100% in Win 8.1?
> Type about:support in the location bar and paste the "graphics" section,
> please.

Thank you. I have tried EVERY possible combination with the screen resolution and "change the size of all items" settings. it doesnt matter if i scale the magnification up and/or the resolution down.

I have uninstalled and reinstalled Flash at least three times. 

From looking online in various places I understand that there are still significant scaling issues with the high DPI screens but will be surprised if there isnt a solution to this given the ubiquity of Flash.

Please let me know what else i can provide to assist.
There is one thing you can test, it's disabling the protected mode of Flash:
https://forums.adobe.com/thread/1018071 (read the § "last resort", use Notepad as admin to edit mms.cfg)
Restart FF to apply.
Changing component. If this component is not correct please change.
Component: Untriaged → Graphics
Product: Firefox → Core
I don't think Firefox is able to control the size of in-plugin content. Does this work differently in other browsers?
Probably a dupe of bug 975885.

(In reply to Anthony Hughes, QA Mentor (:ashughes) from comment #6)
> Does this work differently in other browsers?

Other browsers' behavior does not help much because different browsers use different plug-in technologies (NPAPI for Firefox, PPAPI for Chrome, ActiveX for IE).
I still assert that this isn't a Firefox bug because we don't have control of plugin content. That said this is definitely just another instance of bug 975885, thanks for finding it :emk.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
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