Closed Bug 1090771 Opened 10 years ago Closed 8 years ago

The RETR command did not succeed. Error retrieving a message. Mail server plus.pop.mail.yahoo.com responded: problem retrieving message.

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
31 Branch
Platform:
x86_64
Windows 8.1
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: bswee14, Unassigned)

Details

(Whiteboard: [needs protocol log]) 

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.111 Safari/537.36

Steps to reproduce:

I have been using Thunderbird to download mails from Yahoo Mail (yahoo.com.sg), using POP.
On 29/10/2014, I started getting this error message and is not able to download emails.

I used my iphone and was able to download successfully from Yahoo Mail. So the problem only occur with Thunderbird


Actual results:

This pop up message appeared:

The RETR command did not succeed. Error retrieving a message. Mail server plus.pop.mail.yahoo.com responded: problem retrieving message.
We would need you to attach a protocol log as described here:
https://wiki.mozilla.org/MailNews:Logging
You need to set NSPR_LOG_MODULES=pop3:5, create the file and attach it here. You can remove message body contents if there are any in the file. We need to see whether the server is sending misleading data or whether TB is requesting bad message IDs.
(In reply to :aceman from comment #1)
> We would need you to attach a protocol log as described here:
> https://wiki.mozilla.org/MailNews:Logging
> You need to set NSPR_LOG_MODULES=pop3:5, create the file and attach it here.
> You can remove message body contents if there are any in the file. We need
> to see whether the server is sending misleading data or whether TB is
> requesting bad message IDs.

bswee14, can you still reproduce this issue?
Flags: needinfo?(bswee14)
Whiteboard: [closeme 2016-01-15][needs protocol log]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(bswee14)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-01-15][needs protocol log] → [needs protocol log]
Need answer as to how to skip the messed up message
Problem resolved itself after about 5 hours. error message was -
The RETR command did not succeed.  Error retrieving a message.  Mail
server pop.bizmail.yahoo.com responded:  problem retrieving message. 
 
pop.bizmail.yahoo.com appears to be located in Ireland
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