1093818 - Notification from Zayo on MTV2 to SJC2 circuit, maintenance, Nov 21 12am-5am Pacific

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: NetOps: Office Carrier, task)

Description

[Dave Curado :dcurado]

Zayo has sent us notification that they will do maintenance on one of the
circuits that connects MTV2 to the rest of our network.

The circuit will be "hard down" for some unspecified amount of time
in the time range mentioned in the summary.  They are doing a JUNOS
upgrade, so I would suspect that it won't be more than an hour.

Here is their notification:

*Zayo Maintenance Notification*


*This email serves as official notification that Zayo and/or one of its
providers will be performing maintenance on its network as described below.
This maintenance may affect services you have with us.Maintenance Ticket #:
*TTN-0000571441

*Urgency: *Planned

*Date Notice Sent: *11/4/2014

*Customer: *Mozilla Corporation

*Attention:*

*Please respond within 48 hours to [e-mail] <[e-mail]> with your
approval or request to change the date and/or time of this maintenance
event. Providing us with this information will assure us that you have
received the notification and will allow us, in a timely manner, to resolve
any conflicts arising from this scheduled maintenance.*

*NOTE: In the event no response is received this maintenance will continue
as planned during the following maintenance window(s).*

*Maintenance Window: *00:00 - 05:00 Pacific

*Primary Date: *21-Nov 2014

*Backup Date: *22-Nov 2014

*Location of Maintenance: *11 Great Oaks Blvd San Jose, CA

*Reason for Maintenance: *Zayo will perform upgrade JunOS firmware on
router: mpr4.sjc7.us

*Expected Impact: *SA (Service Affecting)

*Circuit(s) Affected: *

Circuit ID

Impact

A Loc

Z Loc

T00539-06

Hard Down

ETYX/083475//ZYO

Hard Down

Comment 1

[Dave Curado :dcurado]

work completed