Closed Bug 1101984 Opened 10 years ago Closed 9 years ago

Mozilla.org Hello Product page development

Categories

(www.mozilla.org :: Pages & Content, defect)

Product:
www.mozilla.org
Component:
Pages & Content
Version:
Production
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: ckprice, Assigned: jpetto)

References

Details

This bug is created for the implementation of the Hello product page.

Project Wiki: https://wiki.mozilla.org/Websites/Mozilla.org/Hello/Onboarding
Hi Jen, do we have a URL decided for the product page?
Assignee: nobody → jon
Flags: needinfo?(jbertsch)
I believe we decided on /firefox/hello/.
Flags: needinfo?(jbertsch)
Lee - Can you attach or link the final PSD?
Hey Jon! 
http://cl.ly/1a2s1l0H1k0Q

This is still not Final-Final, but I think we're getting close enough that you can use the building blocks/layout/glyphs etc. to create the page. 

The CTA/Share convo is still happening, and the animation up top is also WiP...

Hopefully, we can make more refinements as we go. Thanks!
:habber - 

Do we have URLs ready for the two links on the page?

- "Learn more about compatible browsers" I'll guess maybe http://www.webrtc.org/

- Questions? Visit Mozilla Support" Maybe here? https://support.mozilla.org/en-US/kb/firefox-hello-make-receive-calls-without-account
Flags: needinfo?(hhabstritt.bugzilla)
(In reply to Jon Petto [:jpetto] from comment #5)
> :habber - 
> 
> Do we have URLs ready for the two links on the page?
> 
> - "Learn more about compatible browsers" I'll guess maybe
> http://www.webrtc.org/
> 
> - Questions? Visit Mozilla Support" Maybe here?
> https://support.mozilla.org/en-US/kb/firefox-hello-make-receive-calls-
> without-account

I'm sending a message to Arcadio and Romain about some other links. I'll include this question and get back to you.
Flags: needinfo?(hhabstritt.bugzilla)
(In reply to Holly Habstritt Gaal [:Habber] from comment #6)
> (In reply to Jon Petto [:jpetto] from comment #5)
> > :habber - 
> > 
> > Do we have URLs ready for the two links on the page?
> > 
> > - "Learn more about compatible browsers" I'll guess maybe
> > http://www.webrtc.org/
Do we have to point people to another page? It feels it should be as straightforward as "We support Chrome, Firefox and Opera?
Otherwise we could point to a SUMO page - I think webrtc.org is not so user friendly.
> > 
> > - Questions? Visit Mozilla Support" Maybe here?
> > https://support.mozilla.org/en-US/kb/firefox-hello-make-receive-calls-
> > without-account
We need an updated page to include rooms - Joni maybe you can point us to the right direction for Fx35?
> 
> I'm sending a message to Arcadio and Romain about some other links. I'll
> include this question and get back to you.
Flags: needinfo?(jsavage)
Update:

Placeholder link for "Learn more about compatible browsers" https://support.mozilla.org/kb/which-browsers-will-work-firefox-hello-video-chat

General Help link for "Questions? Visit Mozilla Support" is in progress. Joni will share once a placeholder article exists.
(In reply to Romain Testard [:RT] from comment #7)
> > > - Questions? Visit Mozilla Support" Maybe here?
> > > https://support.mozilla.org/en-US/kb/firefox-hello-make-receive-calls-
> > > without-account
> We need an updated page to include rooms - Joni maybe you can point us to
> the right direction for Fx35?

-For this "Questions? Visit Mozilla Support" link, we can use this URL: https://support.mozilla.org/kb/firefox-hello-video-and-voice-conversations-online. It already has Rooms instructions, but you can see them only when you're using Firefox 35. Users on other browsers (Chrome, IE, etc.) will currently see instructions for whatever's currently on GA (in this case, 34). When 35 is on GA, they will see 35 (Rooms) content. If you see problems with this approach, please let me know.

Note: this is the same article that the Gear link redirects to. We will edit the content so that it's more general per our email convo.
Flags: needinfo?(jsavage)
Specifications for rendering the dynamic CTA's on the product page: https://etherpad.mozilla.org/Hello-product-page-content-logic
* https://support.mozilla.org/kb/firefox-hello-video-and-voice-conversations-online - I've made this a general article for the Hello product page and the gears menu.

* https://support.mozilla.org/en-US/kb/which-browsers-will-work-firefox-hello-video-chat - first draft is ready.

Please let me know if there are any suggestions.
(In reply to Joni Savage from comment #11)
> *
> https://support.mozilla.org/kb/firefox-hello-video-and-voice-conversations-
> online - I've made this a general article for the Hello product page and the
> gears menu.
> 
- Under "Join a conversation" - "You will be prompted to either call the sender or join the sender's conversation room." From Fx35 onwards clickers will only be prompted to join a conversation.

- The link https://support.mozilla.org/en-US/kb/respond-firefox-hello-invitation-guest-mode points to a page addressing both call cickers and conversation clickers. Could we have separate pages for both? Especially most clickers will be on rooms but the help article starts with "Respond to a call invitation" which I think will be confusing

- In a few places you refer to "conversation rooms" or "rooms". I think we should rather refer to "conversations" as this is the term we selected to avoid confusion. 
 
> *
> https://support.mozilla.org/en-US/kb/which-browsers-will-work-firefox-hello-
> video-chat - first draft is ready.
> 
> Please let me know if there are any suggestions.
Thanks, Romain.

(In reply to Romain Testard [:RT] from comment #12)

> - Under "Join a conversation" - "You will be prompted to either call the
> sender or join the sender's conversation room." From Fx35 onwards clickers
> will only be prompted to join a conversation.
> 

I'd remove any mention of clickers, but I'm wondering when it would be safe to do that (some people might not update to fx35 right away). In the meantime, I've changed the line to "Just click on the link on the invitation and click the button on the page to enter the conversation" to make it general enough for both call-clicks and rooms.

> - The link
> https://support.mozilla.org/en-US/kb/respond-firefox-hello-invitation-guest-
> mode points to a page addressing both call cickers and conversation
> clickers. Could we have separate pages for both? Especially most clickers
> will be on rooms but the help article starts with "Respond to a call
> invitation" which I think will be confusing

This same page is linked from both the link clicker version and the rooms version of Hello. I could write separate articles, but people searching on the Web might land on the article version that doesn't match the one that they have. The article previously showed content that's specific to a user's version of Firefox, but someone pointed out that the invite will depend on the sender's version, not the recipient's. I changed the title to "Join a conversation on Firefox Hello" to make it more general. I'll remove the link clicker instructions when most users have upgraded to fx35.

> - In a few places you refer to "conversation rooms" or "rooms". I think we
> should rather refer to "conversations" as this is the term we selected to
> avoid confusion. 
>  

Good idea. Done.

Links to the TOS and Privacy Notice are on the article as well.
Animation assets: http://cl.ly/2M1X100c1h2F
After talking with cmore and garethc today, they recommended splitting up the Tour and Product Page events into different categories.

Product Page

Please change from 'hello interactions' to '/hello interactions'
This has been updated on demo2.
In our meeting with Arcadio, it was decided that we would remove the Share Widget for GA 35. :jpetto, please remove the widget.

I will update bug 1113917 with the requirement for the Share Widget.
Commits pushed to master at https://github.com/mozilla/bedrock

https://github.com/mozilla/bedrock/commit/7150d688984e7f5f04b8246b69dd59d65519bd6c
Add Hello product page. Bug 1101984.

https://github.com/mozilla/bedrock/commit/023ddcb7b4e33e5001b2e63617073809f898182c
Merge pull request #2631 from jpetto/bug-1101984-hello-product-page

Add Hello product page. Bug 1101984.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Verified and pushed to prod
Status: RESOLVED → VERIFIED
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