1106613 - Attachment selection window in OSX is deficient

Status: RESOLVED WORKSFORME

(Thunderbird :: Message Compose Window, defect)

Description

[Jim Moe]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 2014101000

Steps to reproduce:

This is specific to Apple OS/X operating system, v10.9

1. Create a new message
2. Open the Attachment selection dialog



Actual results:

a. See that remotely mounted volumes are not listed and cannot be accessed
b. Listed folder content can be out-of-date


Expected results:

1. Remote volumes should be listed and available
2. Folder contents should reflect reality

Comment 1

[Javi Rueda :javirid]

Tested it on OS X 10.10 and there is appearing a "Shared" which I think is what reporter was looking for. The amount of folders which appear on the sidebar can be setup on Finder/Preferences/Sidebar.

Does this solves your problem, Jim?

Comment 2

[Javi Rueda :javirid]

Hi, Jim.

I have found bug 1155441, also reported by you.

Are those "remotely mounted volumes" on comment 0 on a Samba server?

Comment 3

[Jim Moe]

Yes, the volumes are mounted with SMB.

The Attachment/Directory dialog looks like Finder but is not. It seems to get a directory snapshot when TB starts, and is not refreshed or refresh-able after that. If a remote mount drops for any reason, there is no way to recover it in the Attachment dialog. If an item is added to a folder, it does not show in the attachment dialog.

A workaround I found that is reliable is to use Finder, locate the attachment file, and drag it to the message's attachment window.

Comment 4

[Jim Moe]

As it happens, this is also an issue with Firefox v50.1. (and persists for Thunderbird v45.5.)

As was demonstrated by the disgruntled user, after adding a file to a folder on a remotely mounted volume, Firefox's Browse window could not find that file. It was found by Finder; not much use in this case since drag-n-drop was not implemented by the web page.

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to Jim Moe from comment #4)
> As it happens, this is also an issue with Firefox v50.1. (and persists for
> Thunderbird v45.5.)
> 
> As was demonstrated by the disgruntled user, after adding a file to a folder
> on a remotely mounted volume, Firefox's Browse window could not find that
> file. 

Does an existing bug against firefox exist?

> It was found by Finder; not much use in this case since drag-n-drop
> was not implemented by the web page.

so bug 1155441 no longer exists?

Comment 6

[Jim Moe]

> Does an existing bug against firefox exist?
>
I have no idea. "file browse not finding files" and similar search terms did not find anything. 

> so bug 1155441 no longer exists?
>
Yes. Apparently that report is a duplicate of this one. And no action has occurred for either report.

Comment 8

[Wayne Mery (:wsmwk)]

Matti, does a Firefox bug report exist for this?  And if not, to what component do we move this bug?(In reply to Jim Moe from comment #4)
> As it happens, this is also an issue with Firefox v50.1. (and persists for
> Thunderbird v45.5.)
> 
> As was demonstrated by the disgruntled user, after adding a file to a folder
> on a remotely mounted volume, Firefox's Browse window could not find that
> file. It was found by Finder; not much use in this case since drag-n-drop
> was not implemented by the web page.

Matti, does a Firefox bug report exist for this?  And if not, to what component do we move this bug?

Comment 9

[Matthias Versen [:Matti]]

(In reply to Wayne Mery (:wsmwk) from comment #8)
> Matti, does a Firefox bug report exist for this?  And if not, to what
> component do we move this bug?

I'm not sure but you don't use the file picker for file opening very often with a browser.

Jim: Do you get the same filepicker in Firefox if you select to upload a file here in bugzilla via the "Attach File" link ?
The correct component should be "Core: Widget Cocoa"

Comment 10

[Jim Moe]

Firefox 58.0.2
Thunderbird 52.6.0
OS/X 10.13.2

I tried this experiment on both FF and TB:
- open the File picker from Menu::File
- Browse to a test location on a remote disk
- Close the file picker
- Add/remove files from the test location
- Repeat the file browse above

For both apps the file picker noted the addition/removal of files.

I cannot say that the issue is moot now for certain. I must ask the user how this issue has been recently. I will report the result when I have an answer.

Comment 11

[Wayne Mery (:wsmwk)]

WFM per comment 10