1107704 - imap connexion to server timed out | cannot retreive messages

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Alex de Massy]

Attachment: snapshot from activity manager (it's in french)

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.71 Safari/537.36

Steps to reproduce:

I configured a new imap mailbox. All header information has been retrieved but the body of any email message cannot be downloaded. 


Actual results:

Activity manager shows "Synchronizing : [e-mail]", "Updating Inbox...", "Downloading file 2/74".
After 2 minutes a warning is printed "Limit connexion time to server has been exceeded" and thunderbird will try to download the next email message and will timeout again.


Expected results:

Emails should be retreived from server in a few seconds time.

I have tested this email server on IMAP with Opera, Outlook, Pmail and it works with all of them with no warnings.

Comment 1

[Javi Rueda :javirid]

Hello ademassy. Could you please go to the Error Console (on the English locale it is on Tools, sorry, I am not a French speaker, but in Catalan it is "Eines") and see if there is any error? Thank you.

Comment 2

[Alex de Massy]

Nothing in the Error console related to this problem. I still pasted the only three warnings in console.

Horodatage : 2014-12-04 19:46:12
Avertissement : mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create
Fichier Source : resource://gre/components/steelApplication.js
Ligne : 783

Horodatage : 2014-12-04 19:46:16
Avertissement : Propriété « -moz-border-radius » inconnue.  Déclaration abandonnée.
Fichier Source : https://www.mozilla.org/fr/thunderbird/release/start/?uri=/thunderbird/start/&locale=fr&version=31.3.0&os=WINNT&buildid=20141127140543
Ligne : 136, Colonne : 25
Code Source :
       -moz-border-radius: 5px;

Horodatage : 2014-12-04 19:46:16
Avertissement : Propriété « -moz-border-radius » inconnue.  Déclaration abandonnée.
Fichier Source : https://www.mozilla.org/fr/thunderbird/release/start/?uri=/thunderbird/start/&locale=fr&version=31.3.0&os=WINNT&buildid=20141127140543
Ligne : 169, Colonne : 25
Code Source :
       -moz-border-radius: 5px 5px 0 0;

Comment 3

[Wayne Mery (:wsmwk)]

Alex do you still see this problem?

Comment 4

[Phoenix]

Resolved per whiteboard